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About the Team:
The Customer Success team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and support to customer with world class on-boarding and technical expertise. We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for success.
About the role:
We are looking for a motivated Customer Success Manager - Enterprise with a deep sense of ownership to lead and drive all aspects of implementation, usage, retention and expansion of our enterprise customers. A successful candidate will become an indispensable bridge between our customers and Skydio’s extremely agile and world class technical teams. This role reports to the Director of Enterprise Customer Success and will work closely with our Product, Engineering, and Sales functions to deliver industry leading autonomous solutions that drive value to our customers.
How you’ll make an impact:
Requirements
Experience & Skills
Compensation Range: The annual base salary range for this position is $124,950.00 - $158,025*. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. In addition to base salary, Skydio full-time employees are eligible to enroll in our benefit plans and take advantage of a variety of incentives and stipends.
*For some positions the pay may be dependent upon the individual's regional location.
Full Time
Durable Manufacturing
$101k-143k (estimate)
02/24/2024
04/23/2024
skydio.com
REDWOOD CITY, CA
100 - 200
2014
Private
ADAM P BRY
<$5M
Durable Manufacturing
Skydio is a manufacturer and distributor of AI-based unmanned aerial vehicles for mapping, aerial imagery and public safety applications.
The following is the career advancement route for Customer Success Manager (Central - Remote) positions, which can be used as a reference in future career path planning. As a Customer Success Manager (Central - Remote), it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager (Central - Remote). You can explore the career advancement for a Customer Success Manager (Central - Remote) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.