Job Title: Administrative Assistant 2

Job Type & Location: Building SVC. Onsite to begin with, if situation is working out, can move to hybrid. || Redmond, WA USA

Typical Day in the Role

• Purpose of the Team: See below.
• Key projects: See below.
• Typical task breakdown and operating rhythm: See below.

Job Role and Responsibilities:

• Act as a point of contact, and subject matter expert, for all Azure Core administrative needs for location.
• Lead new hire onboarding and offboarding. Lead procurement of new hire equipment (seeking RTM input) and work with team admin to determine necessary equipment return for offboarding employees.
• Manage seating maps and support individual and group seating requests.
• Partner with administrative staff across Core to assist with planning and coordinating larger group meetings and morale events. Site admin: responsible for obtaining details from team admin for planning event. Team admin: responsible for providing adequate notice in requesting site admin's support and providing details required for executing event.
• Partner with support staff across the organization to ensure consistent experiences.
• Anticipate needs; make administrative decisions and requests for information on behalf of onsite team leaders based on understanding of the various business group priorities.
• Ensure compliance with administrative operations policies and procedures.
• Be detail oriented and have consistent and timely follow through to ensure successful outcomes.

Compelling Story & Candidate Value Proposition

• What makes this role interesting? - This role provides the opportunity to learn and grow within a supportive organization.
• Unique Selling Points: This role stands out for its unique approach. Rather than providing calendar support to a single leader, it involves collaborating with various team admins to support teams in SVC. This structure allows for scalability and personal growth within a framework overseen by the lead EA.

Requirements:

• Years of Experience Required: 2-5 overall years of experience in the field.
• Degrees or certifications required: No degree is required to be eligible for this role.
• Disqualifiers: Candidates with zero customer service experience will not be eligible for the role.
• Best vs. Average: The ideal resume would contain experience providing support to a team of over 100ppl, or someone who has worked in a super-fast paced environment providing exceptional customer service experiences to all clientele. Someone who is looking for a role to learn and grow in, who is proactive.
• Performance Indicators: Performance will be assessed based on experience, positive can-do attitude and passionate.
• Performs a variety of complex administrative functions for all levels of management including external business partners
• Manages schedule(s), coordinates travel arrangements and processes business expenses.
• Coordinates meetings and events, department financial operations, personnel operations, and facility operations.
• Manages procurement of goods and services including computer equipment, office supplies, reference materials, and vendor relationships.
• Provides general office support.
• Serves as the department/group contact.
• Completes special projects as assigned

Technical Skills:

• Minimum 2 years experience with Outlook, and Microsoft suite (Excel, PowerPoint, Word, etc.)
• Minimum 2 years experience with Customer service.
• Minimum 2 years experience with Excellent communication.