7 IT Desktop Support Jobs in Casa Grande, AZ
sky systems is Hiring an IT Desktop Support Near Casa Grande, AZ
On-site in Casa Grande, AZ
12-36 months contract
Technical
- Three to four (3-4) years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
- Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
- Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.
- Ability to lift / move computer equipment weighing up to 50Lbs.
- Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
- Experience with Anti-spyware and Anti-virus software.
- Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
- Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers,switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.
- Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
- Good written and oral communications skills with clients and management as well as people skills.
- Ability to work with deadlines and complete tasks on-time.
- Preferably with an Associate's Degree in Electronics and CompTIA A Certification.
- Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.),
- Basic understanding and troubleshooting of Mobile Device Management system(Airwatch / Xenmobile/ Mobile iron etc),
- Basic understanding and troubleshooting for VDI, SCCM/ LAnDesk/ Altris, Skype for Business, OneDrive.
- Good Customer management skill,
- Good in oral and written communication
- Able to interact and work with customer at different levels.
- Self- Driven and result oriented.
- Really passionate about the work
- Basic understanding and troubleshooting of Apple devices and apps
Job Summary
Contractor
Wholesale
$51k-63k (estimate)
05/20/2024
06/16/2024
skysystemscoinc.com
ONTARIO, CA
<25
1985
CHIA CHOU
<$5M
Wholesale
Related Companies
The job skills required for IT Desktop Support include Troubleshooting, Operating System, Networking, Desktop Support, Written Communication, VPN, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Desktop Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Desktop Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Desktop Support positions, which can be used as a reference in future career path planning. As an IT Desktop Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Desktop Support. You can explore the career advancement for an IT Desktop Support below and select your interested title to get hiring information.
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