Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Upsell products and services to maximize sales opportunities
- Analyze customer needs and recommend appropriate solutions
- Perform data entry and maintain accurate customer records
- Make outbound calls to follow up on customer inquiries or resolve issues
- Communicate effectively with customers to ensure their satisfaction

Experience:
- Previous customer service experience is preferred
- Bilingual in Spanish and English is preferred
- Ability to communicate effectively in multiple languages
- Strong data entry skills with attention to detail
- Experience in upselling or sales is a bonus

We offer competitive pay and benefits package. Join our team of dedicated customer service representatives today!

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40.5 per week

Benefits:

• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person

Ability to Relocate:

• Selmer, TN 38375: Relocate before starting work (Required)

Work Location: In person