This is a Full Time Seasonal position from 3-9-24 until 12-30-24.

Must be at least 16 years of age.

Job Summary: 

This position provides friendly and efficient guest service while taking, processing and selling high quality digital photos. Help us capture and Create Memories Worth Repeating^® on a daily basis.

Required Skills/Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Proactively greet guests and offer them the opportunity to allow their photo to be taken. Provide them with all information they need to view and purchase their photo(s) at the viewing/point-of-sale location
• Learn and become proficient with the technology and techniques needed to shoot professional-grade photos. Accurately uses camera settings for best result.
• Perform all functions at the photography point of sale including photo recall, edits/enhancements, printing, packaging and sale transaction.
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards.
• Accurately and efficiently conduct all sales transactions. Account for all money, coupons, passes and vouchers received at the end-of-shift settlement. Proactively up-sell guests where appropriate.
• Work as a member of a team; within the Merchandise department and the rest of the Silver Dollar City staff. Effectively communicate to the rest of the team information that is relevant to the shopping experience.
• Contribute to a work environment that is satisfying, enjoyable and energetic while being able to critically process situations and react quickly while using good judgement.
• Comply with safety and security directives, policies and procedures.
• Lead by example by being patient, kind, humble, motivational, respectful, selfless, forgiving, honest, and committed when interacting with one another and guests.
• Understand the importance of the position with how it relates creating a memorable shopping experience. Pro-active, friendly communication will be expected at all times.
• Ensures assigned photo location is stocked, clean, prepared and organized
• Listens to, understands and anticipates guests needs; takes proactive steps to ensure guest satisfaction
• Handles all equipment safely with care; promptly communicates equipment issues
• Effectively perform in a fast-paced environment.
• Performs other related duties as assigned.

Education and Experience

• 1-2 years previous retail, customer service or attraction experience preferred

Physical Requirements:

• Frequently standing and walking in uneven terrain, inclines, asphalt, concrete.
• Must be able to lift up to 35 pounds at times. 
• The ability to work in extreme weather.
• The ability to remember locations, understand and carry instructions.
• The ability to safely climb ladders, hills and stairs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits Offered:

• Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents.
• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones.
• Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
• 401K & Profit Sharing - Profit Sharing and 401(k) Retirement plans are available to employees after they have been with the Company for 3 months (Monthly Plan Entry Dates).
• Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.

See all of the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits

Equal Opportunity Employer/ Disabled/ Veterans

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