This is a Full Time Seasonal position from February 19, 2024 until December 30, 2024.

Must be at least 18 years.

Summary: Assist in supervising all aspects of customer service such as; friendly interaction, maintain cleanliness standards, attention to detail, fulfill customer orders, maintain food quality and safety, prepare food, serve food, handle cash transactions, and meet or exceed financial goals for area.

Essential Duties and Responsibilities:

• Greet guests and taking guest product orders
• Make customers feel welcome and appreciated
• Maintain a themed environment
• Prepare and cook food product
• Handle cash, make change and operate Point of Sale registers
• Maintain safe food environment and following safety procedures
• Suggestive selling
• Implement shop closing and cleaning procedures
• Maintain positive, helpful relationships with teammates
• Complete all job responsibilities independently (self-supervising)
• Assist in supervising guest interaction to maintain assigned friendliness levels
• Monitor, audit and coach making guests feel welcome and appreciated
• Perform all ATD duties such as maintaining clean work area
• Balance registers
• Maintain positive, helpful relationships across divisional lines and with management
• Orientate, coach and train staff
• Ensure compliance with federal guidelines while maintaining a positive work climate
• Ensure proper handling of customer credit card information in compliance with Property Procedures and Purchasing Card Industry (PCI) standards
• Make financial decisions as assigned such as ordering, inventory and all aspects of sales
• Maintain high levels of energy and enthusiasm
• Operate ovens & grills

Required Skills

• Able to effectively communicate both verbally and in writing
• Basic math skills to include making change and counting change back to guests 
• Must be able to complete an in-house ServSafe food training class

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.

Physical Requirements:

• Lift, carry, push and pull an average weight of 25 pounds to 50 pounds maximum
• Stand/walk on uneven terrain, inclines, asphalt, and concrete for 67 – 100% of the time
• Work in extreme weather conditions
• Wear personal protective gear (Hair restraints, food safe gloves, etc) correctly most of the day
• Remember locations, understand and carry out instructions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience

• High volume, fast paced experience working with food preferred
• 3 years of supervision/management experience preferred

Benefits Offered

• Free Admission - Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises’ attractions and resorts across the US for you and your dependents
• Exclusive Admission Discounts - Complimentary tickets & discounts on season passes for loved ones
• Food & Merchandise Discounts - Discounts on dining, drinks and merchandise across Silver Dollar City Attractions.
• 401K & Profit Sharing - Profit Sharing and 401(k) Retirement plans are available to employees after they have been with the Company for 3 months (Monthly Plan Entry Dates).
• Health Insurance - Affordable health plan options (co-pay, HSA, FSA) available to all full-time seasonal and year-round employees.
• Mary's Well House - Employee health center provides employees with basic office visits, x-rays and lab work for a co-pay, whether insured or not.
• Free Tuition – Earn your degree, debt-free. 100% free tuition starting day one of employment. Learn more at https://herschend.guildeducation.com/partner

See all of the benefits offered through Silver Dollar City at: https://www.silverdollarcity.com/Employment/Benefits

Equal Opportunity Employer/ Disabled/ Veterans