HVAC Service Technician

Pay: $27 - $38/hr plus incentives!

Benefits:

• Affordable, quality health, dental & vision insurance
• Health Savings Account w/ Company Contribution
• Uniforms, tablet, and company vehicle.
• Paid vacation, sick and personal days
• Tool and boot allowance
• Parental leave
• 401(k) plan w/ company match
• Short term disability, long term disability, and company paid life insurance
• Yearly performance reviews
• Company on site, off-site and on-the-job training and support.

At TriState Home Services, we know that long-term relationships aren’t built overnight, which is why the cornerstones of our business are quality and integrity. As recognized leaders for all things HVAC, Plumbing, and Electrical throughout Frederick County and the surrounding area, our customers have come to rely on us for expert, local service.

Our focus on quality and expert service has led to explosive growth, so we are seeking experienced HVAC Service Technicians to join our team.

The TriState HVAC Service Technician is responsible for delivering effective and efficient heating and cooling services to our valued customers. He/she will perform general heating and cooling service, repair, and maintenance. He/she will stay well-informed of new techniques and technologies, to provide cutting edge service to our customers. This position is full-time, with a competitive hourly rate based on experience, and eligible for commission-based incentives in addition to base pay.

Primary Duties and Responsibilities:

• Provides heating and cooling maintenance. This includes HVAC, heat pumps, ducted systems, boilers, etc.
• Communicates all information to the office by opening/closing jobs in electronic scheduling system to include but not limited to, job arrival, job completion, follow up notes/summary of work completed, etc.
• Obtains the customer’s approval for work and obtains payment on-site as appropriate.
• Maintains clean, neat vehicles and job sites and projects a clean, well-groomed professional appearance always.
• Assumes responsibility for trucks, diagnostic tools, and uniforms.
• Serves as a teacher and leads by example to apprentices on the job site.
• Attends group meetings and training, as needed. Participates in monthly and special company meetings, as appropriate.
• Uses good judgment and self-control in areas wherein the company entrusts him/her to maintain company and customer confidentiality.
• Establish a sound positive work relationship with all members of the TriState team. Must be able to listen and implement all suggested feedback received.

Required Skills and Abilities:

• Prior heating and/or cooling experience in a residential capacity.
• Ability to prioritize tasks and communicate with customers.
• Demonstrated excellent communication conflict resolution and interpersonal skills.
• Demonstrated ability to work as an effective team member and pitch in as needed.
• Computer skills and use of electronic devices for scheduling, invoice creation and communication to staff and customers required.
• Must be able to work on a ladder.
• Must be able to lift 50 pounds.

Education and Experience:

• High School diploma or GED
• Formal training, as well as EPA certification.
• Field experience preferred
• Valid, clean driver’s license.
• Professional set of tools.
• Physical ability to perform all requirements associated with this position.

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