Join our dynamic team as a Controls Field Technician specializing in panels, controls, drives, and programming for pumps and related equipment. In this crucial role, you will be responsible for diagnosing, repairing, and maintaining electrical systems in the field, playing a key role in optimizing operational efficiency and fueling our business growth.

We are seeking a dedicated individual with a robust technical background, outstanding communication skills, and a proactive problem-solving approach. As a part of our team, you will have the opportunity to make a substantial impact on our business trajectory through exemplary service delivery and meaningful customer engagement. If you are passionate about cutting-edge technology and driving excellence in the field, we invite you to join us in shaping the future of our industry.

Benefits

• 401(k)
• Medical, Dental, and Vision
• Life Insurance
• Paid Time Off
• Flexible work environment
• Competitive wages

Job Responsibilities

• Install, maintain, and repair electrical panels and equipment for pumps, ensuring optimal functionality.
• Use expert knowledge in panels, controls, drives, and programming to diagnose and troubleshoot efficiently.
• Communicate professionally with customers, explaining work performed and making repair recommendations.
• Adhere to project scopes diligently, executing tasks with precision and professionalism.
• Safely and efficiently execute tasks within deadlines, leaving work sites clean and secure.
• Promote services and identify sales opportunities to contribute to business growth.
• Complete accurate and timely paperwork, including photos and time logs.
• Support startup and commissioning of new equipment to ensure performance.
• Educate non-technical individuals on technical concepts effectively.
• Minimize callbacks by delivering quality service.
• Proactively sell service and preventive maintenance solutions.
• Achieve productivity and revenue targets per call.
• Maintain high customer service scores.
• Submit service tickets, reports, and pictures promptly and accurately.

• Prior experience in a technician role or supporting controls and panels.
• Maintain professionalism in handling stressful situations and prioritizing customer satisfaction.
• Adapt to changing schedules and environments, occasionally involving travel.
• Demonstrate autonomy, motivation, and effective self-management.
• Proficiently read electrical schematics, adhere to codes, and prioritize safety standards.
• Quickly absorb new information and technologies, staying updated with industry advancements.
• Utilize computer software and mobile apps effectively for documentation and communication.
• Foster a collaborative team spirit and contribute positively to shared goals.
• Exhibit punctuality, reliability, and adherence to job schedules.