Customer Service Representative

Signs & More, Inc, a leading sign manufacturing company, has an immediate opening for a Customer Service Representative. This position is responsible for entering orders and maintaining the POS System and coordinating quoting thru installation with customers to aid in our uncompromising standards of quality, on-time delivery and customer service. We are looking for a creative person who has strong communication skills, high professional standards and works well with others in a small operation.

Duties include:

• Entering Customer info into POS System
• Creating Quotes thru POS System
• Getting quotes from vendors
• Invoicing Finished Orders
• Follow up on collections
• Filing
• Coordinating Installations with installers, vendors and customers
• Internal sales - following up with new customer quotes, leads and correspondence
• Sales support - entering new client info into system, giving project to design, getting quotes to salespersons in timely manner
• Liaison between salespersons & manufacturing for all their projects
• Tracking and managing all client correspondence (phone and email)
• Support existing clients with questions or requests
• Assist marketing team with all aspects of marketing - printed material, social media & web

Required Qualifications:

• Significant POS System Experience
• Positive/Can Do Attitude
• Excellent customer service skills
• Ability to speak with clients over the phone in a professional manner
• Excellent attention to detail
• Ability to multitask and balance multiple projects simultaneously
• High school diploma required, Bachelor’s degree in Communications, Marketing or Business Administration preferred

Benefits:

2 weeks of Vacation & 9 paid holidays per year, 401K per eligibility, relaxed work environment, Coffee, Tea, Soft Drinks

Signs & More, Inc is an Equal Opportunity Employer and maintains a Drug-Free Workplace.

Job Type: Full-time

Pay: $16.00 - $21.00 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• Paid time off

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• White, GA 30184: Relocate before starting work (Required)

Work Location: In person