Description

Summary

Perform repair work by traveling to assigned site locations. Troubleshoot problems specializing in emergency equipment.

Duties and Responsibilities

• Responsible for the service and repair of all fire apparatus equipment.
• Testing and repairing equipment by traveling to the location of the customer.
• Provide troubleshooting and performing installation of equipment.
• Attending to the needs of the customer whenever required.
• Provide confirmation that equipment is functional.
• Provide telephone support to the customer in order to perform troubleshooting.
• Follow through to ensure equipment is in proper working condition after performing troubleshooting.

Benefits

• Full-Time Employees
  • Company Sponsored Benefits:
    • Medical (PPO & HSA), Dental, Vision, STD,
  • Company Paid Benefits:
    • Basic Life, Basic AD&D, Cancer, LTD, Teladoc (Full-time & Part-time),

• 401K with Employer Match (eligibility requirements)
• Employee Stock Ownership Plan (eligibility requirements)
• Paid Holidays & Paid Time Off (Full-Time Only)
• Maternity/Paternity Leave (eligibility requirements)
• Paid Training & Safety Equipment
• Relocation Benefits
• Verizon Wireless Company Discount (eligibility requirements)

Qualifications

Supervisory Responsibilities

N/A

Qualifications

• Must be willing to travel within an assigned territory.
• Must be dependable.
• Excellent customer service skills, both verbal and written.
• Must assume responsibility for high quality of repair process.
• Must have the ability to work independently or with less supervision
• Should have excellent verbal communication skills
• Must have the ability to work under pressure
• Ability to manage service calls

Education and/or Experience

• High School Diploma or GED
• Clean driving record with or able to obtain a Class B non-exempt CDL driver license
• Knowledge of repair principles and procedures in all areas of the Heavy Truck Repair Industry

Certificates, Licenses, Registrations

• EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plus

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand and walk over 50% of work time. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.