Company Overview

You can make a difference in a child’s life. Shriners Children’s is the largest provider of pediatric sub-specialty orthopedic and burn care in Northern California and is recognized by US News and World Report as a top pediatric hospital in the country.

Shriners Children’s is an organization that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

SHCNC offers a competitive salary and benefit package, including medical, dental, vision, disability, retirement, health savings account (HSA), paid time off, pet insurance, continuing education and professional development opportunities. Other considerations include free parking, team-approached interdisciplinary care, friendly environment and the satisfaction that our patients are receiving the best care available.

Job Overview

To protect and serve Shriners Hospital for Children Northern California patients, visitors, staff and all other persons on hospital property. To protect the organizations' property and buildings. To greet and assists visitors, patients, employees and medical staff at the front lobby desk in a pleasant and professional manner. Answering telephone calls received, routing the calls, paging and taking messages. Answering phone calls from hospital staff members and responding to their needs or requests in a respectful and timely manner.

This position is full-time mixed schedule, non exempt and benefits eligible. The pay range for this position is $19.58 - $28.38/hour. Compensation is determined based on relevant experience and department equity. 

Responsibilities

• Performs a variety of functions related to the safety and security of hospital staff, patients, families, visitors and general public in accordance with city, state and federal laws and regulations. Consistently maintains excellent customer service and guest relations skills and abilities
• Exercises responsibility in responding to security needs of hospital visitors, patients and staff, as well as greeting and assisting all personnel at the front lobby. Consistently maintains excellent customer service and guest relations skills and abilities

Qualifications

Required:

• Consumer Affairs Security Officers License
• State drivers license
• COVID-19 vaccination and booster

Preferred:

• Security or law enforcement experience
• Hospital experience