Company Overview

Join our Shriners Children's Hawaii 'Ohana! We are proud of providing the highest quality care to Hawaii's Keiki for almost 100 years. Shriners Children's Hawaii treats children with neuromusculoskeletal conditions throughout the Pacific Basin regardless of the family's ability to pay. Become a part of our specialized care staff and help us transform lives together.

Shriners Children's is a network of 21 non-profit medical facilities, telehealth sites, outreach programs, ambulatory centers and clinics across North America, treating children from 170 countries. Our work environment is mission driven and our patients are at the heart of everything we do. They inspire us to continue our mission of improving the lives of children and families.

As an equal employment opportunity employer, Shriners is committed to providing challenging and rewarding careers in an environment based on our corporate values excellence, innovation, commitment, integrity, teamwork, stewardship and respect.

Job Overview

Responsible for maintaining the master schedule of patient appointments for outpatient clinic visits. This includes schedulingappointments for new and return patients according to hospital policies. Effectively utilizes the computerized appointmentsystem. Demonstrates effective and age appropriate communication skills by phone and in person with patients, families, staff,Shriners and other visitors. Keeps current as the database is updated and/or changed.

This position is full time, non-exempt and benefits eligible. The pay range for this position is $22.15/hour - $27.60/hour. Compensation is determined based on years of experience and departmental equity.

Responsibilities

The Scheduling Coordinator works collaboratively with the Admissions Coordinator, Dental Care Manager, Dentists and Patient Guardians to ensure that infant, toddler, preschool, school age, young adult (up to age 21) patients are screened and meet the requirements of the hospital prior to receiving surgical or dental services. Obtains necessary medical information at time of admission in order to enhance strategic placement on the surgical schedule and ensures patients are appropriately scheduled for dental preadmission testing (PAT) and outpatient surgery (OPS) visits. Communicates and coordinates with departments, primary care physicians and outside sources to obtain necessary surgical resources and prepare patients for their appointments. Provides education regarding dental process. Coordinates related services preoperatively to ensure a smooth perioperative transition for pediatric patients. Performs clerical duties and generating statistics relevant to the department.

Coordinates Day-To-Day Clinic Operations:• Schedules or re-schedules clinic appointments in SHCIS accurately and timely.• Ensures outpatients scheduled for visits are registered in SHCIS and that labels, itinerary, and ID sheet areplaced in front of chart.• Sends written notifications of regularly scheduled appointments to patients and their families.• Gives verbal notification of add-ons and unscheduled appointments to nursing staff upon patient's arrival toclinic.• Orients all new patients and families to OPD and explain HIPAA/clinic forms prior to completion of initialappointment.

Qualifications

Education

High School Diploma/GED General Studies Required

Medical terminology course or Medical Assistant training preferred.

ExperienceMinimum two (2) years experience in an acute care facility, outpatient surgery center, or surgery center, or surgeon's office preferred.

Pediatric and/or orthopedic experience preferred.

Familiar with using computers.

Certification and LicensuresBasic Life Support (BLS) Required