JOB ANNOUNCEMENT

TITLE: Temporary Assistance for Needy Families (TANF)/
General Assistance (GA) Manager

DEPARTMENT: 477 Human Services Department

SALARY: $25.04 – $29.61 G13-14/ S1-3

OPENS: March 25, 2024

CLOSES: April 5, 2024

CAREER STATUS: EXEMPT – Conditional upon successful 90-day probationary
evaluation and annual budget appropriations.

Attach ALL supporting documents, including: Tribal enrollment, honorable discharge, educational attainment,
professional certification, license, and other relevant documents to verify eligibility for job qualifications and
preference. INCOMPLETE APPLICATIONS MAY BE SCREENED OUT.

GENERAL PURPOSE:
This position is responsible for effective development, implementation and administration of the 477
Temporary Assistance for Needy Families (TANF) and General Assistance (GA) Programs. Provides for
management, direction and accountability assuring efficiency of operations, effective administration, and
quality service delivery. This position supervises and evaluates TANF and GA program personnel. This
position oversees the Food and Hygiene Pantry operations and personnel.
SUPERVISON:
Position is supervised and evaluated by the 477 Human Services Director.
DUTIES AND RESPONSIBILITIES:
Performs administrative responsibilities in compliance with Tribal Management System Policies and
Procedures for Finance, Property, Contracting, Human Resources/Personnel, and Records Management.
Develops tribal specific policy and provides for coordination of services between the Tribal Programs and
State/Federal agencies to ensure clients have equitable access to services.

TANF/GA Manager Approved 3/19/24 DA3296

Reviews cases for compliance reviews and approvals. Reviews cases involving administrative hearing
requests and conducts pre-hearing conferences. Represents the department in administrative and legal
proceedings.
Reviews and prepares responses to quality control findings. Responds to complaints and resolves issues
related to program services.
Develops and implements priorities and guidelines. Adjusts caseloads to meet department requirements and
client needs. Develops, implements and ensures compliance with corrective actions, methods, and plans.
Develops and recommends new policies or changes that will facilitate the best and most efficient TANF and
GA support services. Advises and assists staff on problem cases, work methods, control systems and
interpretation and application of policies and procedures. Ensures integrity, uniformity and accuracy with
policies, rules and regulations.
Develops and establishes community resources and referrals for participants.
Assesses staff training needs and provides for appropriate training.
Establishes and monitors contracts with service providers. Reviews and authorizes services and contract
payments. Reviews effectiveness of contract services ensuring compliance with terms and
recommendations. Reviews effectiveness of contract services ensuring compliance with terms and
recommends contract terminations as may be needed.
Monitors case reports and activities for suspected violations and fraud and authorizes referrals for further
investigation.
May do casework as needed or for skills maintenance/demonstration.
Works with Department Director to monitor budgets, submit timely budget modifications and projects program
service needs for budget planning. May initiate grant writing and seek funding to sponsor program activities
or enhance services.
Responsible for ensuring Federal, Tribal and State reviews, audits, and reporting are completed timely and
accurately.
Provides team leadership by involving staff in the development of program goals and services. Motivates
and allows department personnel to be creative and innovative in the design of tribal human service needs.
Encourages and allows coordination with other Tribal departments, programs, and businesses.
Attends and conduct staff meetings, professional meetings, district meetings and other related meetings to
provide information, provide outreach and coordinate services.
PERFORMANCE STANDARDS AND COMPETENCIES INCLUDE, BUT ARE NOT LIMITED TO:

• Quality of supervision, scheduling and coordination of personnel functions.

TANF/GA Manager Approved 3/19/24 DA3296

• Ability to communicate clearly and concisely, both orally and in writing.

• Establishes and maintains effective working relationships with employees, clients, and community

Bachelors degree or higher in a Social Service or Education field from an accredited institution; and two (2)
years successful supervisory or responsible service delivery experience.
Additional Qualifications:
Must be able to relate to the Bannock and Shoshone language, culture and traditions, and communicate
effectively with service population and funding agencies.
Must demonstrate ability in interpreting and applying laws, regulations, resolutions, and policies.
Employment history must prove creditability and dependability.
Excellent verbal and written communication skills.
Ability to understand and execute a variety of complex written and oral instructions.
Past employment must demonstrate exceptional organizational capabilities.
Applicants for management positions are required to submit to pre-employment background checks and the
results will be used to determine suitability for employment with the Shoshone-Bannock Tribe.
Qualified Shoshone-Bannock Tribal Member/Indian and Veterans Preference will apply in compliance with
the Shoshone-Bannock Tribes Personnel Policies and Procedures Manual.
IMPORTANT APPLICATION CRITERIA

Instructions: You must turn in all supporting documents to be eligible for this position you are
applying for.
A complete application must be submitted to the Shoshone-Bannock Tribes Human Resource Department,
P.O. Box 306, Fort Hall, Idaho 83203. Applications can be found online at www.sbtribes.com. Applications
can be sent via email to recruitment@sbtribes.com or faxed to 208-478-3950 and are accepted until 5PM on
the closing date.
Submit a copy of all supporting documents to be eligible for the position you are applying for. For example:
Driver’s License, Tribal ID, High School Diploma/GED, Degree or professional credentials, and other
supporting documents that verify required qualifications.
Telephone calls are not accepted in place of an employment application or letter of interest.
Applicants who have a current application on file, please submit a letter of interest for each position in which
you want to be considered for. The letter should address how you meet each qualification.
Preference will be given to Shoshone-Bannock Tribal member applicants who provide a copy of their tribal
enrollment card. Non-enrolled members and other Indian tribal members must provide a Certificate of Indian
Blood (CIB) to receive preference.

TANF/GA Manager Approved 3/19/24 DA3296

Preference points will also be given during the interview process to veterans who provide documentation of
a DD-214.
Applicants being considered for employment or a political appointment must submit to a pre-employment
alcohol and drug screen prior to being hired or appointed. Refusal to take the test will render the applicant
ineligible for employment or political appointment.
The Shoshone-Bannock Tribes will conduct an employment background check on new employees to ensure
suitability for the position applied for.

TANF/GA Manager Approved 3/19/24 DA3296