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At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a 'Great Place to Work' two years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care™, Fortune Best Workplaces for Millennials™ & Fortune Best Workplaces for Women™.
Improving lives and elevating performance are at the heart of everything we do. That's why more health system leaders trust Shields to elevate access, outcomes and growth within specialty pharmacy — delivering value throughout the entire health system. Leveraging our proven Shields Performance Platform – we deliver the financial results that health systems demand and the superior outcomes patients deserve. With the foremost leaders in specialty pharmacy on our team; proven success partnering with more than 70 health systems; and a vested interest in delivering measurable results – we are the partner health systems trust to transform their specialty pharmacy into a powerful growth engine and elevate performance where it matters most.
Provides integrated support across stakeholders (providers, clinical staff, hospital administration, pharmacy, vendors) and throughout the outpatient specialty pharmacy program continuum of care. Responsible to ensure that the Specialty pharmacy is delivering "exceptional care," to all of their patients. Also responsible for proactively identifying growth opportunities for the specialty pharmacy program and building cost benefit analysis to determine initial viability. Provides day to day oversight of all pharmacy patient liaisons that will be integrated within clinics covering multiple specialties including but not limited to MS, Oncology, Pediatrics, Pulmonology, Rheumatology, Transplant, and Infectious Diseases. The liaisons are responsible for patient benefits investigation, prior authorization, and monitoring patient medication adherence to ensure that patients can seamlessly access their outpatient prescriptions. The Director of Operations will manage all aspects of Shield's day to day operations with hospital partners and is responsible for the overall financial performance within assigned health system partners. This individual will be responsible for coordinating with pharmacies, administrative, and clinical leadership to develop, implement, and monitor performance on growth initiatives while maintaining excellent patient and clinician satisfaction scores.
Key Responsibilities
Experience/Requirements:
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Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Full Time
Professional Associations
$204k-236k (estimate)
03/08/2024
05/07/2024
shieldshealthsolutions.com
STOUGHTON, MA
200 - 500
2012
LEE COOPER
<$5M
Professional Associations
At Shields, improving lives and elevating performance are at the heart of everything we do. Thats why more health system leaders trust Shields to help them elevate and scale clinical, operational, and financial performance. Not just within specialty pharmacy, but throughout the entire health system. Working alongside your team, Shields leverages its proven collaborative care model; integrated care technologies; and dedicated teams to produce the superior outcomes your patients deserve and the financial results your health system demands.
The job skills required for Director, Operations include Leadership, Initiative, Futures, Coaching, Collaboration, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Director, Operations. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Director, Operations. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Director, Operations positions, which can be used as a reference in future career path planning. As a Director, Operations, it can be promoted into senior positions as a Divisional/Regional Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Director, Operations. You can explore the career advancement for a Director, Operations below and select your interested title to get hiring information.