Job Summary

The Microsoft Solutions Specialist is the subject matter expert for SHI’s Microsoft customers. The Microsoft Solutions Specialist identifies customer needs and requirements and recommends appropriate solutions for Microsoft products. Therefore, we look to expand our Microsoft Solutions team by adding an experienced resource to manage and improve our current performance in the following areas: CSP and EA management, SHI Professional and Managed Services, and new customer acquisition.

This position is a hybrid position that reports to Austin, TX, as required for business needs as determined by SHI management. 

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Responsibilities

Include, but not limited to:  

• Primary focus on acquisition sales of Microsoft CSP and Enterprise Agreements.
• Support sales with customer engagements as the Microsoft subject matter expert.
• Manage ongoing customer engagement on upcoming Microsoft milestones, including but not limited to renewal agreements and yearly true-ups.
• Works with customers to determine ideal business outcomes and position SHI professional and managed service offerings.
• Working knowledge of the core Microsoft products, licensing strategies, and all operational aspects of Microsoft Enterprise Enrollments (i.e., contracts, order processing, MSLI, MLS analysis, etc.).
• Continuing education on current and new product technology and Microsoft-specific offerings and programs.
• Assists in training SHI Sales teams on Microsoft products & programs and how customers can benefit from using their core products.

Qualifications

• Bachelor’s degree or relevant work experience
• 1 years of sales experience

Required Skills

• Excellent organization, communication, verbal & written skills
• Strong growth mindset, the commitment to improving daily
• Ability to multitask – effectively balances short-term and long-term priorities
• Ability to analyze multiple market factors to both anticipate/identify customer problems/needs and recommend an appropriate solution
• Ability to effectively prioritize multiple demands while ensuring customer needs are met 

Certifications Required

• Achievement of MCP and Azure Fundamentals certifications (within 90 days of hire)
• Preferred:
  • MS-900
  • AZ-900 

Additional Information

• This position’s estimated annual pay range is $70,000 - $130,000, including a base salary and commission. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include but are not limited to medical, vision, dental, 401K, and flexible spending. 
• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status