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15 Guest Service Expert Jobs in Birmingham, AL

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Sheraton Hotels Resorts
Birmingham, AL | Full Time
$36k-51k (estimate)
6 Months Ago
Residence Inn by Marriott Birmingham/Hoover, AL
Birmingham, AL | Full Time
$28k-36k (estimate)
1 Week Ago
Troon International
Birmingham, AL | Full Time
$31k-41k (estimate)
5 Days Ago
Hampton Inn Birmingham/Lakeshore Drive, AL
Birmingham, AL | Full Time
$28k-36k (estimate)
3 Days Ago
Nothing Bundt Cakes - Birmingham/Hoover
Birmingham, AL | Part Time
$30k-39k (estimate)
2 Months Ago
LBA Hospitality
Birmingham, AL | Full Time
$29k-37k (estimate)
0 Months Ago
Church's Chicken
Birmingham, AL | Full Time
$31k-39k (estimate)
1 Month Ago
Marriott International, Inc.
Birmingham, AL | Part Time
$57k-75k (estimate)
11 Months Ago
Courtyard by Marriott
Birmingham, AL | Part Time
$29k-38k (estimate)
0 Months Ago
Peachtree Hospitality Management
Birmingham, AL | Part Time
$26k-35k (estimate)
3 Months Ago
Spare Time Entertainment
Birmingham, AL | Full Time
$45k-61k (estimate)
1 Month Ago
DoubleTree by Hilton at Birmingham Perimeter Park
Birmingham, AL | Part Time
$26k-35k (estimate)
1 Day Ago
Peachtree Group Hospitality Management
Birmingham, AL | Part Time
$26k-35k (estimate)
1 Day Ago
Empire Birmingham LLC
Birmingham, AL | Full Time
$26k-35k (estimate)
2 Months Ago
Guest Service Expert
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$36k-51k (estimate)
Full Time | Accommodations 6 Months Ago
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Sheraton Hotels Resorts is Hiring a Guest Service Expert Near Birmingham, AL

Job Number 23067483
Job Category Food and Beverage & Culinary
Location Sheraton Birmingham Hotel, 2101 Richard Arrington Jr Blvd N, Birmingham, Alabama, United States VIEW ON MAPSchedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experiences, we encourage you to explore your next career opportunity with Sheraton.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$36k-51k (estimate)

POST DATE

10/01/2022

EXPIRATION DATE

05/02/2023

WEBSITE

lemeridienexclusives.com

HEADQUARTERS

White Plains, NY

SIZE

<25

INDUSTRY

Accommodations

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The following is the career advancement route for Guest Service Expert positions, which can be used as a reference in future career path planning. As a Guest Service Expert, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Expert. You can explore the career advancement for a Guest Service Expert below and select your interested title to get hiring information.

Church's Chicken
Full Time
$31k-39k (estimate)
1 Month Ago
Marriott International, Inc.
Part Time
$57k-75k (estimate)
11 Months Ago
LBA Hospitality
Full Time
$29k-37k (estimate)
0 Months Ago

If you are interested in becoming a Guest Service Expert, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Expert for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Expert job description and responsibilities

Communicate with guests looking to make or cancel hotel reservations.

02/13/2022: Bloomington, IN

Coordinate housekeeping, porters, transport providers and kitchen staff to meet guest requirements.

12/30/2021: Santa Rosa, CA

Provide excellent customer service, administer customer transactions, promote corporate specials, set customer appointments and run credit applications.

01/15/2022: Oakland, CA

Must be able to properly greet guests and make them feel at home.

02/27/2022: Laramie, WY

Must also be adept at record keeping and tracking reservations.

12/27/2021: Toledo, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Expert jobs

Must be at least 18 years of age and possess a valid state driver's license.

02/06/2022: Norfolk, VA

Also able to pass criminal background checks and can obtain first aid and CPR certification during the first 6 months after beginning work.

03/04/2022: Sacramento, CA

Require a high school diploma or equivalent.

01/23/2022: La Crosse, WI

Multi-tasking and people-oriented customer service professional with 9 years of experience behind the counter.

01/10/2022: Great Falls, MT

With customer service, customer support and customer experience training.

02/12/2022: Harlingen, TX

Step 3: View the best colleges and universities for Guest Service Expert.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
Show more