General Summary:

As a member of the senior leadership team, provides direct supervision of assigned program managers and directors in the Families & Communities service line. Responsible for program and personnel management, financial oversight, and company-wide leadership initiatives. Responsible for coordination, monitoring and evaluating management-level staff for the service line and assists the programs in following procedures consistent with the Sheppard Pratt organization and the contracts that govern the programs. 

Principal Responsibilities and Duties:

Program Representative:

• Serves as a liaison between Program Directors and Service Line Chief
• Serves on the Families and Communities Senior Leadership Team.
• Provides direct supervision to Program Directors and Managers for each program assigned to them.
• Represents their programs on task forces, in contract negotiations, meetings with community and government partners, and on State and County Commissions where applicable.

Program Development and Quality Assurance:

• Responsible for assisting Sheppard Pratt leadership with program expansion and business development within the Families and Communities service line.
• Reviews each program’s policies and procedures to ensure that they meet each program’s regulatory authorities. Leads staff through RFP, relicensing, CARF accreditation, and/or other monitoring processes.
• Ensures that each program is operating within Sheppard Pratt mission and guiding principles.
• Research opportunities for funding and resource development and assist with grant/ proposal writing for assigned programs.

Financial:

• Develop and oversee each program’s budget in conjunction with the finance team. Track all program spending and assist in preparation of budget modifications as needed.
• Grant/proposal writing for continuation of various programs and potential expansions.

Organizational Oversight and Responsibilities:

• Represent the organization as senior-level staff.
• Responsibility to implement company-wide initiatives, goals, and procedures.
• Maintain awareness of community needs and identify opportunities to expand the organization to include business partnerships. Responds to RFP’s, develops business plans and/or seeks grant funding as directed by Sheppard Pratt leadership.

Knowledge, Skills, and Abilities Required:

• Master’s degree in social work, psychology, or related field with 4 years relevant experience, 2 of which must be managerial/supervisory in nature. Or a bachelor’s degree with 10 years relevant experience, 2 of which must be managerial/supervisory in nature.
• Excellent written and public speaking skills required. Experience managing grants and providing fiscal oversight for multiple programs.
• Must be able to promote a cohesive and well-functioning team.
• Excellent problem-solving skills and a collaborative approach to program management are essential. 
• Must provide strong leadership to the service line programs.
• Experience with EMRs, Zoom, and Microsoft products etc.
• Grant writing experience preferred.

Working Conditions: Note: Reasonable accommodations may be made to enable a qualified individual with a disability(s) to perform the essential functions of this position.

1. Normal office environment, where there is no physical discomfort due to temperature, dust, noise, or smoke.