Position Profile: Server Assistant

Club Description: Shadow Wood Country Club, a Private Member Owned Golf Club in Estero, Florida located in the heart of Southwest Florida between Naples and Fort Myers recently completed a magnificent club renovation. We are a club where people are proud to belong, both members as well as our staff. Shadow Wood Country Club offers three distinct golf courses that are designated as Audubon International Cooperative Sanctuaries, two full amenity clubhouses, a world class tennis complex, with a full schedule of dining and social activities. The Shadow Wood development has been recognized as one of the premiere club expansions in Southwest Florida. Visit our website at shadowwoodcc.com to learn more about the journey that has brought together nearly 1200 members over the ten-plus years and our hopes for the future. 

Shadow Wood Country Club Vision Statement:

Shadow Wood Country Club strives to provide a high-quality Club experience for all our members and guests. This is achieved by creating a friendly environment, embracing feedback from our members, keeping our facilities and offerings relevant and fresh, caring for our staff, and being a good neighbor for our community.

Shadow Wood Country Club Mission Statement: 

The mission of Shadow Wood Country Club is to enrich the lives of its members by providing exceptional golf, sports, and social activities that foster friendship and fellowship within a private, safe and secure, member-owned setting in a fiscally responsible manner.

Shadow Wood Country Club Core Values:

Values that are truly important direct the decisions we make, define our character, and preserve what is special about Shadow Wood Country Club.

Service - We go to extraordinary lengths to satisfy and delight our members and our guests. We are passionate about the service we provide in all aspects of the Club experience.

Excellence - We strive to be the very best we can be in everything we do. We commit ourselves to continually offer an environment that includes state-of-the-art facilities and is consistent with the highest standards for golf, tennis, dining, and other social and sports offerings.

Integrity - We insist upon a culture of mutual trust and respect, ethical conduct, and candid, honest communication by all.

Diversity - We ensure an interesting and inclusive environment while treating all people as we would like to be treated.

Social Responsibility - We are united and active in our efforts to give back to our community through charitable efforts.

Stewardship - We manage our financial, natural, and human resources with great care. We strive to protect the environment.

Shared Purpose - Our success is dependent upon the collective energy, enthusiasm, and work of all members and staff, who communicate with each other in an accurate and timely manner.

 Position Description Summary: 

Sets and clears dining room tables before, during, and after meal service. Provides food and beverage service to Club members and guests to assist servers with prompt service. Banquet room, function and event set-ups/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.)

Duties and Responsibilities: 

v Promptly greet guests as they are seated and bring bread, butter and water to table.

v Remove used tableware between courses and bus to kitchen

v Clear tables after guests finished. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.

v Promptly clean table tops and chairs between seating. Check floor and clean as required. Reset and arrange tabletop.

v Respond appropriately to guest requests. Communicate guest requests to server as needed.

v Communicate with server and hostess to assure efficient seating, table utilization, and customer service.

v Assist servers as needed with food delivery, especially with large parties and during peak periods.

v Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by dining room supervision.

v Washes dishes in the absence of the dishwasher and/or as directed by the servers and manager.

v Any other duties assigned by Supervisor

Education, Experience, Knowledge: 

v Prior Country Club Service preferred

Physical Demands: Must be able spend long period of time on their feet, walking, standing, stooping, and lifting, carrying food trays, tables, chairs, and furniture up to 50 pounds. 

v Must be available to work days, nights, weekends, and holidays. 

This job description is not a complete list of every duty expected to be performed by employees in this job classification but describes duties which are most commonly performed by individuals in this position. All employees of Shadow Wood Country Club, Inc. are expected to perform all other duties as assigned. 

Position Available:  Immediately