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Job Description
Job Description Description :
Position Overview : The Customer Care Coordinator is responsible for providing front-line support to all of our referral sources and customers.
The position requires you to provide exceptional customer service while handling a high volume of customer orders / calls.
The Customer Care Coordinator will need to have the ability to multi-task, be detail oriented, and well-organized, as the position requires a lot of follow-ups to be able to complete the orders / calls.
Essential Job Functions :
Receive incoming
orders / communication
via fax, email, or other platforms from referral sources and customers
Requirements :
Minimum Qualifications :
Working knowledge of Microsoft Office (i.e. Word, Excel, Outlook)
Physical Demands and Working EnvironmentThe conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environmen t : Standard office setting; tasks are regularly performed without exposure to adverse environmental conditions;
frequent interaction with staff and the general public. The role requires that you wear a headset, take 40-50 calls per day (at times back-to-back), access and work within multiple systems while addressing callers’ concerns in real time.Physical :
Incumbents require sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard;
light lifting, carrying, pushing and pulling; ability to verbally communicate to exchange information.Vision :
See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents;
and to operate assigned equipment. Hearing : Hear in the normal audio range with or without correction.
J-18808-Ljbffr
Last updated : 2024-04-08
Full Time
$42k-52k (estimate)
03/29/2024
04/09/2024
The job skills required for Customer care coordinator include Customer Service, Call Center, Products and Services, Microsoft Office, Customer Care, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care coordinator positions, which can be used as a reference in future career path planning. As a Customer care coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care coordinator. You can explore the career advancement for a Customer care coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Coordinator job description and responsibilities
Customer care coordinator document reports, resolve complaints, and process orders and payments.
02/12/2022: Florence, AL
They also take orders from the customers, process their payments, and explain the features and functions of the product.
01/09/2022: Miami, FL
Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
01/14/2022: Nassau, NY
Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.
03/09/2022: Benton Harbor, MI
They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.
01/29/2022: Salem, OR
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Coordinator jobs
Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.
02/04/2022: Salisbury, NC
Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.
03/17/2022: Reno, NV
Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.
03/10/2022: San Jose, CA
A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.
03/03/2022: Florence, SC
There are various methods for resolving problems and conflicts used by the customer service coordinator.
02/14/2022: Buffalo, NY
Step 3: View the best colleges and universities for Customer Care Coordinator.