Join Us as a Call Operations Manager! Optimize Systems, Lead a Team, and Drive Financial Success – All Remotely
This Jobot Job is hosted by: Augie Ullmann
Are you a fit? Easy Apply now by clicking the "Apply" buttonand sending us your resume.
Salary: $65,000 - $85,000 per year
A bit about us:
We are a dynamic company committed to optimizing our business processes to achieve the best possible outcomes. Our team is dedicated to ensuring that our systems are not only functional but also efficient and aligned with our strategic goals.
Why join us?
Competitive base compensation ranging from $65,000 to $85,000, plus an eligible year-end bonus.
Remote work flexibility, with a requirement to operate within the US Eastern time zone.
Opportunity to work with advanced call management systems like Ringba.
A chance to lead and develop a small team of dedicated professionals.
Direct involvement in driving financial improvements through call flow optimization.
Job Details
Full responsibility for the configuration, operation, and optimization of our Call Management platform.
Manage and mentor a small team to ensure daily activities are performed efficiently.
Establish and enforce standard procedures for the team.
Monitor and report on key performance indicators (KPIs) to track success and areas for improvement.
Collaborate with the leadership team to advocate for and implement improvements to systems, processes, and personnel.
Qualifications
Experience: Absolute requirement of managing an inbound call management system with Ringba.
Skills: Strong understanding of call management platforms and processes, with the ability to assess and optimize system performance.
Team Management: Proven experience in managing a small team.
Financial Acumen: Understanding of the financial dynamics of call optimization to drive business improvements.
Interested in hearing more? Easy Apply now by clicking the "Apply" button.