Are you ready for the next step in your career? This position has an incredible growth opportunity for someone who is flexible, intuitive, has great judgment, and takes the initiative. As the HR Manager for SFERRA Fine Linens, LLC. Your primary responsibility is to develop and implement HR strategies that align with business objectives and foster a positive work environment. You will be instrumental in attracting, developing, and retaining top talent, ensuring compliance with employment laws, and contributing to the organization's overall success.

ESSENTIAL FUNCTIONS

Competencies

Talent Management and Hiring Process

• Develop, implement, and manage recruitment strategies, ensuring a diverse talent pool for store leadership positions reflective of the organization’s commitment to inclusivity.
• The full-cycle recruitment process includes sourcing, screening, interviewing, recommending candidates for hire, conducting reference checks, and facilitating offers for employment.
• Establishes and maintains contact with external recruitment sources.
• Lead the performance management process within the organization, including annual reviews, mid-year check-ins, and talent assessment; Partner with store leadership to create additional tools to ensure an environment of continuous feedback.
• Create, facilitate, and implement training for Retail (i.e., Performance Management, Leadership Development, Coaching and Feedback, Communication, Interviewing Skills, etc.).
• Ensure team development plans (training, documentation, resolution, performance counseling) are executed and deadlines are met.
• Provides subject matter expertise to managers regarding selection procedures.
• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to perform their jobs successfully.

Employee Relations:

• Act as an internal consultant for all company and retail store issues, including formal corrective actions, terminations, harassment/discrimination investigations, and other policy-related issues.
• Coach and advise field management on performance management conversations and documentation.
• Investigate any complaints in conjunction with legal counsel (if needed).
• Assisted in maintaining effective employee communication channels on the property (e.g., developed daily communications and assisted with regularly scheduled meetings).
• Reviews progressive discipline documentation for accuracy and consistency, checks for supportive documentation, and is accountable for determining appropriate action.
• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.
• Communicate performance expectations in accordance with job descriptions for each position.

Managing Legal and Compliance Practices

• Ensures employee files contain required employment paperwork, proper performance management, and compensation documentation and are properly maintained and secured for the required length of time.
• Ensures compliance with procedures for accessing, reviewing, and auditing employee files and ensures compliance with the Privacy Act.
• Ensures medical records are maintained in a separate, secure, and confidential medical file.
• Facilitates random, reasonable belief and post-accident drug testing process (in properties where applicable).
• Handbook management
• I-9 Management
• Payroll Management
• Benefits Management
• Ensures all safety and security policies (e.g., property removal, lost and found items, blood-borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, meetings, bulletin boards, etc.
• Conducts periodic claims reviews to ensure claims are closed in a timely manner, and reserve levels are appropriate for open claims.
• Manages Workers’ compensation claims to ensure appropriate employee care and manage costs.

Customers & Relationships:

• Spearheaded initiatives to support a positive, diverse, and inclusive workplace culture within the offices and stores.
• Ensure clear communication from corporate offices to the field with brand consistency.
• Act as a strong business partner that supports the field organization, meeting and exceeding their business objectives.
• Strong HR Metrics
• Ensures employees are cross-trained to support successful daily operations.

QUALIFICATIONS

Required:

• In-depth knowledge of labor laws, regulations, and HR best practices.
• Ability to handle sensitive and confidential information with discretion.
• Proficient in HRIS and other relevant software. ADP knowledge is a must.
• Ability to effectively present information in one-on-one and group situations.
• Ability to consistently display courtesy, etiquette, warmth, and enthusiasm on the phone and in person.
• Ability to handle multiple and changing priorities in a professional manner.
• Ability to objectively coach employees and management through complex, difficult, and emotional issues.
• Must possess strong communication and listening skills and excellent speaking, reading, and writing skills.
• Ability to handle complex issues encountered using knowledge acquired through training and experience.
• Demonstrated ability to gain the trust and confidence of managers and employees and influence the organization.
• Ability to diagnose organizational issues and implement creative solutions.
• Analytical skills with demonstrated ability to translate data into insight and action.
• Ability to research and analyze different types of data information.
• Strong computer skills, including intermediate or above knowledge of Microsoft Office programs.
• Recruiting in the retail market is a plus.
• Broad knowledge of HR practices, including employee relations, performance management, compensation, and learning & development.
• Ability to travel in assigned areas up to 15% of the time.
• Payroll (ADP) processing by weekly for hourly and salaried employees
• Benefits administration

Preferred:

• 5 years HR Retail experience
• 2 years of leadership and management experience
• Strong understanding of retail operations & HR practices in a best-in-class
• Excellent written and verbal communication skills
• Full functional knowledge of HR manager responsibilities
• Bachelor’s degree in human resources, Business Administration, or a related field.
• A Master’s degree or HR certification is a plus.

Personal Attributes:

• Strategic thinker with a hands-on approach.
• Excellent problem-solving skills.
• Ability to thrive in a fast-paced and dynamic environment.
• Strong leadership and team collaboration skills.

• Monday to Friday
• Weekend availability
• 15% travel to NYC and other locations
• This is an on-site position.
• Day shift
• FLSA STATUS: Exempt
• WORKFORCE: Approximately 75 FTEs
• SALARY $80,000.00 PLUS BONUS

Job Type: Full-time

Pay: $79,999.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Edison, NJ 08837: Relocate before starting work (Required)

Work Location: In person