71 Restoration Operations Manager Jobs in Fort Wayne, IN
SORT BY
D
T
The Salvation Army USA Central Territory
Fort Wayne, IN | Full Time
$133k-173k (estimate)
5 Days Ago
E
S
T
T
T
E
P
A
C
I
H
N
N
N
E
m
B
A
T
I
C
P
A
w
w
B
Restoration Operations Manager
$96k-120k (estimate)
Full Time
6 Months Ago
SERVPRO - Team Miller is Hiring a Restoration Operations Manager Near Fort Wayne, IN
SERVPRO Team Miller is the leading SERVPRO team in the country - we were named Franchise of the Year in 2020 and have regularly rated in the top 5 out of 2000 teams across the country. With 24 territories across Indiana and Michigan, we service all of Fort Wayne, Indianapolis, Metro Detroit and up through Saginaw/Midland counties in Michigan. Family owned and operated by the Miller Family, when you join our team you are joining our family. We are incredibly team oriented and strive to be the best of the best - we grow from within and we prioritize training and certifications for our teammates.
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Team as a new Operations Manager overseeing our Mitigation, Cleaning and Construction Divisions. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then YOU may be our perfect HERO!
As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Primary Responsibilities
Do you love helping people through difficult situations?
Then, don’t miss your chance to join our Team as a new Operations Manager overseeing our Mitigation, Cleaning and Construction Divisions. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then YOU may be our perfect HERO!
As a valued SERVPRO® employee, you will receive a competitive pay rate, with opportunity to learn and grow.
Primary Responsibilities
- Customer and Client Satisfaction
- Oversee and ensure customer and client satisfaction.
- Division Management
- Monitor volume of work.
- Develop departmental budgets for General Manager or Owner approval.
- Assist in finding and vetting new team members.
- Manage all aspects of the construction, cleaning, and mitigation departments.
- Operations Management
- Manage daily operations of the construction, cleaning, and mitigation divisions.
- Validate potential leads.
- Assign leads/projects to project managers.
- Ensure all departments follow proper work processes.
- Review and evaluate estimates created by project managers.
- Perform tasks within the project management process to assist all departments as needed (i.e. high volume, large project, etc.).
- Ensure safety protocols and trainings are kept up to date and being enforced both in the warehouse and in the field.
- Ensure equipment and vehicle maintenance is kept up to date.
- Oversee consumable inventories and generate order lists for General Manager’s review and approval.
- Communication Management
- Conduct weekly Work-in-Progress meetings with all project managers.
- Ensure two-way communication with the between divisions.
- Team Management
- Manage individual team members who work together to process all projects.
- Train team members.
- Conduct periodic performance reviews with individual team members.
- Ensure employee compliance with all Company policies.
- General
- Be familiar with and able to execute all roles and responsibilities of the Project Coordinators and all Project Managers.
Necessary Experience & Skill Set
- Previous insurance restoration management experience.
- Excellent organizational and leadership skills.
- Ability to meet established production goals and maintain profitability.
- Effective written and oral communication.
Formal Education/Training
- High school diploma/GED
- IICRC Certifications a plus
Physical and Work Environment Requirements
- Walking and/or standing throughout the day.
- Frequent driving and sitting.
- Exposure to extreme heat or cold
- Ability to work in loud environments
- Ability to lift a minimum of 50 pounds regularly
- Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Working Hours and Travel Requirements
This is a full-time position, working 7:45 a.m.–5:00 p.m., Monday–Friday. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
This is a full-time position, working 7:45 a.m.–5:00 p.m., Monday–Friday. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected.
Benefits Offered
- Medical, Vision, Dental
- 401K Matching
- Company Paid Life Insurance
- Commissioned Bonus Structure
- Paid Time Off
- Paid Holidays
- Paid Career Training & Certification Opportunities
- Employee Referral Program
- Customer Service Recognition Program
Job Summary
JOB TYPE
Full Time
SALARY
$96k-120k (estimate)
POST DATE
11/30/2023
EXPIRATION DATE
06/07/2024
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
