About SERVPRO Team Cuthbertson

SERVPRO Team Cuthbertson, a part of the nationally recognized SERVPRO brand, specializes in full-service restoration, helping homeowners and businesses recover from water, fire, mold, and storm damage as well as offering a wide range of cleaning services. Our team is known for its rapid response, exceptional quality of work, and unwavering commitment to customer satisfaction. Leveraging SERVPRO's proven systems and processes, we pride ourselves on our ability to restore not just properties, but peace of mind, too. In an industry known for its resilience to economic fluctuations and global challenges, SERVPRO Team Cuthbertson stands out as a leader, offering stable and rewarding career opportunities.

Position Overview

We are seeking a highly motivated and committed HR Manager to lead our human resources initiatives at SERVPRO Team Cuthbertson. This pivotal role is central to our organizational development and growth, capitalizing on the robust nature of our industry even during economic downturns. The chosen candidate will be offered a competitive salary, performance-based incentives, and a complete benefits package. Ideal applicants will embody a high degree of professionalism, a passion for people management, and the ability to develop and nurture effective workplace relationships and strategies.

Responsibilities

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and brings them to resolution
• Ensure the organization’s compliance with local, state and federal regulations
• Use performance management tools to provide guidance and feedback to team
• Ensure all company HR policies are applied consistently
• Maintain company organization charts and employee directory
• Partner with management to ensure strategic HR goals are aligned with business initiatives
• Maintain HR systems and processes
• Conduct performance and salary reviews
• Provide support and guidance to HR staff
• Analyze trends in compensation and benefits
• Design and implement employee retention strategies

Skills and Qualifications

• A bachelor’s degree in human resources, labor relations, organizational development, business or related area; relevant work experience may be a substitute
• Effective verbal and written communication skills
• Demonstrated proficiency in the Microsoft and Google Workspace Office suites
• Experience with the human resources information system (HRIS) 
• Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations
• Ability to create a culture of diversity, inclusivity, collaboration and teamwork
• Experience with analyzing data to guide strategic employment planning

Benefits

• Health, Dental, and Vision Insurance
• 401k with Company Match
• Paid Holidays and PTO 
• Company Bonus Program