At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700 customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

What you’ll do:

As a member of the Finance Executive Communications team, you’ll help us bring to life our goal to engage, inspire, and activate employees to live our purpose and values. You’ll have a keen focus on our Finance employee programs as well as the corporate employee programs. Everything moves quickly at a high-growth company, and we’re looking for someone who is comfortable working across the many facets of our team. This includes acting as a project manager for Finance employee programs and initiatives as well as supporting our Finance team communications ecosystem. In a nutshell, you’ll support the internal communications for our finance organization.

How you’ll do it:

• Ecosystem – Let's start at the top... our Finance team communications channel strategy. You’ll learn and model the best practices we’ve created to keep communications centralized, simple, and engaging.
• Team operations and editorial calendar/support – You will help develop storytelling around the Finance’s team’s business priorities, our people, and programs while helping to drive engagement.
• Project management – You’ll make sure work flows seamlessly across the Finance Team as we execute milestone moments including Town Halls, People Managers, Ask Me Anything sessions, and other key events. Key teams like brand, production, and storytelling will look to you for all things process, procedure, and deadlines. You’ll also manage the strategy communications plan including surveys and know when to pivot based from survey data.
• Internal accolade programs – It’s important to us to honor the hard work that’s done throughout the year. The team will help identify and share our favorite projects and you’ll manage the communications.
• Innovation – In our ever-changing world, we know it’s more important than ever to innovate how we communicate. You’ll help us develop new approaches to engage our audience and keep them updated.
• Global People team alignment – Partner with others across the team to ensure alignment and impact in everything we do.

If you’re hungry to build a career in employee communications, this is a great opportunity to develop world-class communications skills with growth potential across the team and business.

Who you’ll work with:

Our team works with the executive leadership team (we call them the P5) and other partners across the company to deliver amazing experiences to our people. You’ll partner across the Office of the CFO, Employee Communications team, Now Productions, Brand, and Executive Communications—just to name a few. Your day-to-day partners will be on the Executive and Employee communications team. We’re laser-focused, yet flexible, and are always up for a new challenge.

Who you are:

You know how to create an engaging communications experience – whether it’s online, at an event, or hybrid in our new world of work. You love to get creative, be part of team, and have good decision-making skills. Your strong communication skills help you influence others. And, your writing is on fire.

Our minimum requirements for this role include:

• Bachelor’s degree in English, journalism, communications, organizational change, or related field
• 8-10 years of employee communications experience, with an interest in building a career in corporate communications at a tech company
• Strong project manager (experience supporting internal companywide events and experiences a plus!)
• Cross-functional, global project experience
• Ability to innovate and produce creative, yet measurable results
• Resourceful and motivated communicator who can independently prioritize shifting workloads in a high-growth, ever-changing environment
• Excellent writer and verbal communicator
• Creative, visual storyteller with an eye for detail and a great sense of humor

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For positions in California (outside of the Bay Area), we offer a base pay of $107,400 - $187,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

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