AGENCY SUMMARY

The Service Oklahoma (SOK) mission is to ease the stress in navigating government services by providing a best-in-class customer experience. We are Oklahomans helping Oklahomans by providing driver license and motor vehicle services on behalf of the state.

This position has an annual rate up to $120,000, based on education and experience.

The Service Oklahoma offers a generous benefits package, including a benefits allowance to off-set the costs of medical, dental, vision, life and disability insurance plans. The Service Oklahoma will match up to 7% towards an employee’s Defined Contribution retirement plan. Our employees receive 11 paid holidays, 15 days of paid annual leave, which increases with every 5 years of service, and 15 days of paid sick leave. Additionally, employees will receive longevity payments based on their years of service with the State of Oklahoma.

POSITION SUMMARY

The Director of Business Technology and Vendor Relations will oversee all technical vendor relationships for Service Oklahoma, ensuring successful implementations and deployments and maintaining collaboration between business, technical and contract stakeholders. This role requires strong technical expertise, excellent communication skills, and the ability to effectively collaborate with internal teams and external partners.

POSITION RESPONSIBILITIES

The job duties of this position may include responsibilities listed below.

· Oversees technical vendor relationships and coordination with internal and external partners.

· Collaborate with the Chief of Development and Support, product owners, technical development/DevOps teams, and other internal stakeholders to assess technical needs and requirements and coordinate with CTO for technical guidance.

· Responsible for oversight of hardware management, including license renewals, coordination and specifications for the State’s 240 licensed operator, in addition to the agency staff needs.

· Lead vendor selection and procurement processes, negotiate contracts, and manage vendor relationships to ensure cost-effectiveness and service quality.

· Collaborate with the technical teams to monitor infrastructure performance and identify opportunities for optimization and improvement.

· Stay up-to-date with emerging technologies and industry trends, and assess their potential innovational impacts, and maintain vendor relationships.

· Work with the technical teams to develop and implement strategic plans for the company's systems to ensure scalability, reliability, and security.

· Other duties as assigned

KNOWLEDGE, SKILLS, & ABILITIES

· Excellent written and verbal communication skills with the ability to draft clear and concise correspondence.

· Strong presentation skills with the ability to articulate complex concepts to diverse audiences in a clear and persuasive manner.

· Proven leadership skills, with the ability to motivate and inspire a team to achieve goals and objectives.

· Strong analytical and problem-solving skills, with the ability to identify and address issues proactively.

· Sound judgment and the ability to navigate potential issues with discretion and integrity.

· Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and circumstances.

· Proven leadership skills, with the ability to motivate and inspire a team to achieve goals and objectives.

· Resilience in the face of challenges, with the ability to maintain composure under pressure and navigate ambiguity with confidence.

EDUCATION & EXPERIENCE

Education/experience for this position consists of:

· Seven (7) years of experience in a similar role, with a proven track record of successfully managing infrastructure and vendor relationships in a fast-paced environment

· Bachelor’s Degree in business or a related field.

SPECIAL REQUIREMENTS

· The schedule for this position may require flexibility, including some weekends and overtime, based on the needs of the agency.

· This position may require occasional travel. The selected applicant must have reliable transportation and be willing and able to perform all job-related travel. Possession and maintenance of a valid Oklahoma Driver License is also required.

· This position works in a comfortable office setting with a computer for a large percentage of the workday.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Experience level:

• 7 years

Schedule:

• Monday to Friday

Ability to Relocate:

• Oklahoma City, OK 73118: Relocate before starting work (Required)

Work Location: In person