403 Patient Services Specialist Jobs in , TN
Serva Health is Hiring a Remote Patient Services Specialist
Work-at-Home Patient Services Specialist Providing Virtual Patient Support
Fast-Growing Company is Seeking a Work-at-Home Patient Services Specialist Providing Virtual Patient Support
Serva Health is seeking Work-at-Home Registered Nurses to Provide Virtual Patient Support. We are currently growing our registered nurses team to provide Telephonic Patient Services for a variety of patient-facing programs.
Currently hiring nurses from the following states: Florida, Texas, Georgia, North Carolina, Pennsylvania, Ohio, Illinois, and Tennessee
Work-at-Home Registered Nurse Providing Virtual Care Assistance Role:
- This opportunity is a work-at-home/Telephonic//virtual position.
- You will work at home as part of a team of registered nurses that provides stellar customer service to patients with chronic and/or rare diseases.
- These patients are looking for help as they try to find new cures for their diseases.
- They need assistance to better understand how to navigate the therapeutic options available for their diseases.
Work-at-Home Registered Nurse Providing Virtual Care Assistance Requirements:
- Education: Bachelor's Degree (minimum educational requirement)
- Experience: Nursing: 3 years
- License: Registered Nurse (RN) (Required)
- Active and clear registered nurse license (RN - any state) (or equivalent)
- US-based credentials preferred – either medical license or education
- For foreign credentials, must have certified translation of diploma or license
- Language: Fluent in written and spoken English
- English/Spanish bilingual is a plus
Additional Requirements:
- Full-time opportunities are given preference. Evening hours are in the greatest demand. Full-time availability, 48 weeks of the year is required.
- Previous non-clinical and/or telephonic patient services experience is strongly preferred
- Case management experience a plus
- Must complete a set of competency quizzes in the areas of nursing, computer skills and customer service
- Possess intermediate to advanced computer skills
- Have a computer with Broadband Internet Access (*high speed internet access is NOT provided or reimbursed by the company)
- Have traditional landline phone service (or willing to get) (corded phone and HSIA) (*No VOIP, Satellite, or Magic Jack)
- Comfortable understanding and pronouncing complex medical terms
- Have a quiet, professional in-home workplace
- Able to work independently
- Possess intermediate to advanced typing skills
- Have ability to work within a virtual team environment
- Have a clear speaking voice as well as the ability to clearly enunciate sentences
- Provide a minimum of two professional references
Work-at-Home Registered Nurse Providing Virtual Care Assistance Duties Include:
- Answer inbound calls from patients, caregivers and/or potential volunteers
- Make outbound callbacks to patients, caregivers and/or potential volunteers
- Read a pre-written script and ask scripted medical screening questions
- Answer questions using approved answers from clients/sponsors/distributors.
- Identify and process escalations according to standard procedures
- Identify and process Adverse Events according to standard procedures
- Complete client and company-required training
- Navigate and accurately enter data into the computer software
About Serva Health:
We are a dynamic fast-growing company, specializing in Telephonic Patient Services to the pharmaceutical and healthcare industries. Our clients are sponsors, marketers or distributors of medications and/or devices for chronic and/or rare diseases. Our team of registered nurses serve clients by providing impeccable service to patients.
- Seniority LevelAssociate
- Industry
- Hospitals and Health Care
- Biotechnology Research
- Nursing Homes and Residential Care Facilities
- Employment TypeFull-time
- Job Functions
- Customer Service
- Health Care Provider
- Administrative
- Skills
- Patient Care
- Customer Service
- Healthcare
- Telephonic Nursing
- Medical Case Management
- Patient Education
- Nursing
- Clinical Trials
- Electronic Medical
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Travel reimbursement
- Vision insurance
Standard shift:
- Day shift
Supplemental pay types:
- Bonus opportunities
- Overtime pay
Supplemental schedule:
- Overtime
Weekly schedule:
- 5x8
- Monday to Friday
Application Question(s):
- Can you meet/create home office requirements? 1. quiet, private; 2. webcam-audio; 3. 20 Mbps min internet speed; 4. separate landline, corded phone, wired headset; 5. computer < 4 yrs old; 6. printer
- Do you reside in one of these states? FL, TX, GA, NC, PA, OH, IL, TN
- Please indicate if you are willing / able to work the shift Monday - Friday from 11:30am to 8pm Eastern time.
Education:
- Bachelor's (Preferred)
Experience:
- health care provider: 3 years (Preferred)
License/Certification:
- RN License (Preferred)
Work Location: Remote
Job Summary
Full Time
Ancillary Healthcare
$56k-70k (estimate)
04/23/2024
08/20/2024
servahealth.com
MOUNT LAUREL, NJ
25 - 50
2009
LUCINE KING
<$5M
Ancillary Healthcare
Related Companies
About Serva Health
Serva Health provides high-engagement patient support solutions and services at the best possible value through relationship-focused patient interactions, an innovative staffing and operations model, and industry-leading technologies. From clinical research patient recruiting and retention to commercial patient support programs, Serva Health has the technology and people solutions to drive superior outcomes.
The job skills required for Patient Services Specialist include Customer Service, Health Care, Patient Care, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Specialist. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Patient Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Patient Services Specialist.
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