Position Description

If you love high profile and challenging projects supporting the US Navy- Serco has a great opportunity for you! 

This Senior Field Service Engineer will provide on the job training instruction on operations, maintenance, and repair of systems.

Bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.

In this role, you will:.

• Provide OJT instruction on operations, maintenance, and repair.
• Develop, plan, coordinate, and conduct SOVT.
• Report design, reliability, and maintenance problems to program management. 
• Support new system installations, integrations, and upgrades.
• Install, troubleshoot, maintains and repair products/equipment. 
• Establish testing protocols and standards, providing training and guidance to engineers and technicians.
• Test interoperability of systems, measures transmission/outputs, troubleshoots and resolves issues, and maintains detailed evaluation and repair reports.
• Provide innovative solutions to complex functional problems that impact function's success.
• Lead tasks, including planning, execution, staff oversight, and status reporting for significant initiatives. 
• Lead and direct the work of others.

Qualifications

To be successful in this role, you will have:

• High school diploma/GED and 5 years' of experience
• US Citizenship with an active DoD Secret clearance.
• Ability to assess and respond to situations where standard procedures have failed in isolating or fixing problem equipment.
• Ability to analyze, troubleshoot and repair systems as an individual and in team situations.
• Test Equipment experience with multi meters, signal monitors, spectrum analyzers, VSWR concepts or other similar systems.
• Ability to travel up to 75 % of the time as needed. 

Additional desired experience and skills:

• Giant Voice experience with any of the following systems Federal Signal, ATI, American Signal, Whelen, Cooper.
• RF experience with radios and antenna
• Trade school or military training in industrial engineering, electronics technology, information systems, computer science or other related technical field.
• 2 years of troubleshooting and/or customer service experience providing technical support to engineers in areas of research, design, development, testing, or manufacturing process improvement.

If you are interested in supporting and working with our military and sailors and a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

In compliance with state and local laws regarding pay transparency, the salary range for this role is $75,028 to $138,941; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.