Position Description

If you love high-profile, challenging, and diverse work, then this position is for you! As a Senior Business Process Analyst (Business Transformation (BT)/Business Process Reengineering (BPR)/Continuous Process Improvement (CPI) Six Sigma Green Belt (GB), you will support the Department of the Navy (DON) Process Improvement Office (PIO).

Must live in the Washington, DC area/ National Capitol Region and work onsite at the Pentagon 2 days per week; remote work 3 days per week.

ACTIVE SECRET SECURITY CLEARANCE IS REQUIRED TO BE CONSIDERED FOR THIS POSITION.

In this role you will:

• Expert-level knowledge of industry accepted standards and best practices related to large-scale business transformation improvement program stand-up from program inception, development, implementation, and operational management.
• Expert-level knowledge and experience leading enterprise process improvement projects, initiatives, portfolios and programs.
• Expert-Level knowledge and experience standing-up Enterprise-wide improvement programs in large global organizations of 8,000 employees or larger.
• Experience providing LSS Training and Mentorship to senior level practitioners.
• In depth understanding of DoD organization(s) – preferably Navy – structure, leadership, culture, and how to affect change in this environment.
• Demonstrate a strong understanding of the available knowledge management platforms in the Department of the Navy (DON) and OPNAV (e.g., Flank Speed, MSFT SharePoint, MS Teams, Power BI); provide recommendations for knowledge management processes.

Qualifications

To be successful in this roll, you will have:

• An active SECRET security clearance.
• A Bachelor’s degree or 5 years of relative experience in lieu of degree.
• 8 years of hands-on experience in business process analysis.
• Six Sigma Green Belt (GB) Certification from reputable certifying entity such as ASQ or equivalent.
• Knowledge of the Navy and DON organization.
• Experience supporting military customers.
• Ability to produce briefing slides, metric charts, program schedules, and organizational charts.
• Proficient in SharePoint, MS Teams, MS Office including Word, PowerPoint, & Excel, and Adobe Acrobat Pro.

Additional desired experience and skills:

• Support staff experience at DoN, OPNAV, NAVSEA, Program Executive Offices (PEOs)/Program Offices, or other Pentagon Offices.
• Experience includes regular interactions with staff and senior leadership internal and external to affiliated organization.

If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.