Position Description

Are you a Field Service Engineer looking to make an impact every day? Serco is the place for you! Join our team supporting our Navy customer based out of San Diego, California. 

Serco's mission is to design, procure, integrate, install, and sustain the systems/equipment hardware, associated firmware, and software required to provide the ability to protect mission-critical assets and personnel from natural disasters, acts of terrorism and other human-caused disasters. 

The primary goal of the ESS/IDS Sustainment Program is to provide both preventive and corrective maintenance services to Navy installations as required to sustain NAVFAC AT/FP Ashore Program Systems in accordance with their operational requirements. 

In this role, you will:

• Install, troubleshoot, and maintain products/equipment including alarms, naval munitions, giant voice, cameras, intrusion detection, emergency operation centers, regional dispatch centers, gates, wide area alert, indoor voice, enterprise land mobile radio, dispatch activities, and support for regional and emergency operation centers as needed
• Identify, analyze, and repair product failures
• Orders and replace parts as needed

Qualifications

To be successful in this role, you will have:

• Ability to obtain and maintain a DoD Secret clearance 
• A bachelor's degree and 2 years experience OR High School Diploma with 4 years experience in the field
• Ability to travel locally and long distance up to 50% of the time as needed

Additional desired experience & skills:

• Experience with Access Control, Intrusion Detection, and Video Surveillance and associated hardware, software, systems and manufacturers including but not limited too:
  • Lenel 
  • Milestone
  • Bosch
  • Axis 
  • CCTV
  • License Plate Readers
  • Card Readers
  • Access Control Logic

In compliance with state and local laws regarding pay transparency, the salary range for this role is $72,337 to $120,562; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. 

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000 employees strive to make an impact every day across 100 sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.