Overview

The Lead Support Counselor provides family-based mental health support, crisis intervention, and case management services to children and families. The primary role is to provide support to children in order to allow them to learn and practice prosocial behavior, problem solving and coping skills. Lead Support Counselors are members of a treatment team, and provide services almost exclusively in the community: in families’ homes, group homes, foster homes, schools, etc. Additionally, the Lead Support Counselor provides coaching, modeling and development opportunities to staff.

ABOUT WRAPAROUND

Seneca offers intensive “Wraparound” services to children and youth at risk of placement in a high-level group home, and to their families. The Wraparound programs are strengths-based, family-driven, flexible, and creative, with the goal of helping the family develop the skills and supports to prevent or reduce the possibility of residential placement of their child. A family-based team addresses the needs of the entire family, not just the at-risk child. This family team consists of family members, other community members who have an important role in the family, and Seneca’s care coordinators, family assistants, and family partners. Wraparound serves 34 youth with their contracts – a mix of foster youth, adoptive youth, and youth living with their biological family.

ABOUT SENECA 

Seneca Family of Agencies is a non-profit with a simple but powerful mission: to help children and families through the most difficult times of their lives. Since then, Seneca provides a broad continuum of permanency, mental health, education, and juvenile justice services, which today reach over 18,000 youth and families throughout California and Washington State each year. The agency’s growth has been guided by a commitment to our Unconditional Care® model – doing whatever it takes to help children and families thrive, even when faced with tremendous challenges. Seneca is committed to supporting historically underrepresented communities and informing agency policies and practices through its agency-wide DEI Initiative and DEI Advisory Board. Seneca is committed to fostering an agency culture that is welcoming, cooperative, and inclusive of diverse peoples and worldviews.

Responsibilities

• Provide non-judgmental, unconditional support to children and families.
• Provide counseling and case management services to ensure the successful transition of clients and their families to community-based resources.
• Work with the treatment team to provide crisis intervention and other mental health services as needed in client homes, and in the community.
• Meet weekly with designated clients on a consistent basis to further treatment goals.
• Assist with planning for transportation arrangements for school, therapy appointments, and court hearings.
• Participate in provider meetings, program staff meetings, and work in coordination to participate in all functions of the Child and Family Team, including: planning meetings, assisting in designing treatment plans, and other casework duties as needed.
• Complete progress notes and other paperwork, and complete service tracking documentation as indicated.
• Participate in individual/group supervision with the Wraparound Supervisor.
• Complete accurate and timely documentation and paperwork including, but not limited to, mental health notes, incident reports, time sheets, and mileage
• Maintain professional behavior at all times, appropriately representing Seneca’s mission.
• Establish and sustain effective channels of communication with coworkers, clients, and all business affiliates.
• Maintain a flexible schedule, which includes evenings and possible weekend days.
• Complete and attend all required trainings.
• Review documentation of Support Counselors including progress notes and Physical Health Screenings
• Provides training to staff to help onboard new hires or provide additional support in areas such as time management, documentation, and 1:1 meetings.
• Coordinates with Monterey Wraparound and Monterey Region’s management team to execute program and agency goals.
• Participate in and support management team with hiring processes

Qualifications

• Bachelor’s degree in a social service related-related field 1 year experience as Support Counselor within Wraparound program working with orking with children/youth and families with complex and enduring needs
• Own vehicle, California driver’s license and insurance.
• Ability to work as a team player, with diverse population, and demonstrates cultural competency.
• Must be organized, creative, self-motivated, detail oriented and driven
• Possess proficient written and verbal communication skills, including business corresponding knowledge and etiquette.
• Bilingual skills (preferred)

Schedule

• Full-time
  • Monday - Friday
  • 9:00 AM - 5:30 PM

Benefits

• $23.44 - $25.94 per hour depending on experience
• • Additional compensation provided upon passing bilingual language proficiency exam.
• Mileage reimbursement.
• 5 weeks of PTO and 11 paid holidays.
• Seneca is a Public Service Loan Forgiveness certified employer.
• Comprehensive employee benefits package, including:
  • Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
  • Long-term disability, family leave, and life insurance
  • 50% paid premiums for dependents
  • 403b retirement plan
  • Employer-paid Employee Assistance Plan
• Training stipend and professional development opportunities.
• Opportunities to develop specialized skills, including clinical supervision and evidence-based practices.
• Abundant promotional opportunities across the agency in California and Washington.