About the role

The Semgrep community comprises users, developers, and supporters who contribute to our platform's growth and success. Engaging with this community is vital for building goodwill, trust, gathering feedback, and marketing. We have a strong community presence and are expanding with a new academy and interactive support platform. As our Community Manager, you will help grow and engage the community through events, courses, content, and newsletters. You will work closely with the Head of Community and Education, marketing team, and technical writers to ensure the community's healthy growth. Your responsibilities will include organizing events, creating landing pages, supporting academy students, managing social media, defining the community's brand and values, assisting with the support platform project, strategizing community growth, gathering metrics, and promoting employee participation in other communities. This role offers an excellent opportunity to develop skills in community management, branding, growth, and content creation. Success in this role requires organizational skills, self-motivation, follow-up, kindness, empathy, and respect for the community.

Location expectations:

• Our expectation is that this role will be 100% remote (within North America) with occasional travel.

Prior experience in a fast-paced, tech environment is helpful, but we are more interested in your community management and operational skills than your pedigree. So if this opportunity excites you but you don’t meet the exact requirements, apply anyway!

What you’ll do

• Experience in running events, especially virtual events with a very busy chat
• Experience with marketing tasks, such as writing a newsletter, creating social media posts, writing copy
• Experience working in a rapidly growing, fast-paced organization
• Your work style exudes respect, creativeness, consistency, and kindness
• Proven ability to work with other teams and communicate clearly to ensure we arrive at the finish line for small projects
• Consistent in either getting tasks done, or reporting upwards so someone else can help if you’re stuck

You are ideal for this role if you have

• Organizing, hosting and running live events (mostly virtual), including enforcing code of conduct
• Strategizing community growth
• Helping to manage online academy (answering support tickets, uploading content)
• Managing small community projects, such as creation of a new course 
• Identifying amazing community members so we can recognize and/or reward them
• Organizing speakers from within Semgrep apply to speak in other communities (conferences, meetups, podcasts)
• Travel occasionally (2-4 times per year) for community and/or marketing events. If you travel and there is a booth, we would ask you to work some shifts in the booth.

Compensation

Salary Range: $84,000 - $99,000

Our compensation package includes equity and benefits in addition to salary.

Please note that the range listed is for someone based in the San Francisco Bay Area.