Who we are
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.

What the role is

You are a person who can be assigned several tasks, witty, creative and curious who enjoys challenges, organizations with rapid growth and that strike you learn something new every day. Change is your ally and the creativity of your best friend. You are ready to jump at any time and wear many hats because you value the growth you can have when learning to do it all.

What you will be doing

• Train all front/new staff
• Manage receptionists schedules and tasks
• Manage rooms and beds reservations to maximize efficiency
• handle groups reservation
• be main contact to selian main reservation center
• make sure logbook is updated and that all front reading it
• Review receptionists’ reports
• Manage communication with guests and deal with complaints
• Manage reception inventory/stock
• Order office supply materials by min and max list
• PMS reports as needed
• Daily and monthly reports of occupancy and incomes
• Update operational system with daily activities and plans
• Sinergy on the day to day operations with housekeeping and maintenance
• modify and implement reception protocols
• Ensure standards of customer service
• Keep staff updated with new trainings
• Internal communication management with front staff and managers
• Authorize discounts and refunds by protocols
• Ensure the good conditions of reception equipment

Facilities housekeeping and maintenance:

• day to day support to the operations manager
• coordinating between reception and operation manager to verify rooms are ready to receive guests
• step in on absent of operations manager

What you need for the role

• 1-2 years of experience in similar roles
• Organized and responsible person.
• Cleaning and organize spaces ability.
• Good attitude.

What can you expect

Pet-friendly (as long as your pet is friendly)
Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
Have your birthday off
Referral program with cash and global holiday packages; we know you hang out with other great people
Extra country-specific benefits; we can tell you more during the application process

Job Type: Full-time

Salary: $15.00 - $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Night shift

People with a criminal record are encouraged to apply

Experience:

• Cleaning: 2 years (Required)

Language:

• English (Required)
• Spanish (Required)

Work Location: In person