Description. Reports To. Director of Room Operations. Supervises. N/A. Shift. PM/Overnight. Job Purpose. To patrol hotel premises in order to maintain order, enforce rules and regulations, and insure observance of applicable laws. Job Responsibilities. Patrol lobbies, corridors, and public rooms, confer with management, interview guests and employees and interrogates persons to detect infringements, investigate disturbances, complaints, thefts, v...
Description. Reports To. Food & Beverage Supervisor, Manager or Director. Supervises. N/A. . Job Purpose. To serve meals to patrons according to established rules of etiquette. Job Responsibilities. Serves ice water and/or coffee upon greeting the table. Presents menu to diner, suggesting dinner courses, appropriate wines, and answering questions regarding food preparation. Writes order on check or memorizes it. Relays order to kitchen or bar and...
Description. Reports To. Complimentary Services Supervisor, F & B Leadership. Supervises. N/A. . Job Purpose. To assist in the presentation of the Complimentary Breakfast by obtaining complimentary breakfast supplies, clearing away dirty dishes, water glasses and coffee cups, wiping off tables, restocking and cleaning breakfast buffet, etc. Job Responsibilities. Maintains a clean and organized dish breakdown area with clean china, silver, glasswa...
Description. Reports To. Asst Chief Engineer, Chief Engineer. Supervises. N/A. . Job Purpose. Supervisor of the associates in the Landscaping and Maintenance department to assist in achieving high guest satisfaction scores for the property. Performs routine landscaping and is involved in the upkeep of the grounds and resort. Required to do semi-skilled grounds work. Operate small, hand-held power equipment. perform work with larger equipment suc...
Description. Reports To. Asst Chief Engineer, Chief Engineer. Supervises. N/A. Job Purpose. To repair and maintain physical structure of hotel using hand tools and power tools. Shift. 11:00pm - 7:30am. Job Responsibilities. Maintain hotel, pool, and surrounding area, performing minor and routine painting, plumbing, electrical wiring, HVAC functions, and other related maintenance activities, using hand tools. Notify management concerning need for ...
Description. Reports To. Front Office/Operations Manager. Supervises. N/A. . Job Purpose. To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports, on Fridays and Saturdays. Job Responsibilities. Perform all audit procedures as set forth by the Hotel and company, on a daily basis. Verify the status of all wake-up call requests and ensure they are properl...
Description. Reports To. Executive Housekeeper, Asst Executive Housekeeper. Supervises. Room/Suite Attendants. Job Purpose. To supervise Room Attendants and inspect hotel guestrooms, bathrooms, corridors, and lobbies. Job Responsibilities. Assign work to Room Attendants and train associates in housekeeping duties. may perform cleaning duties. Post room occupancy records. Adjust guests’ complaints regarding housekeeping service or equipment. Write...
Description. Reports To. Chief Engineer, General Manager. Supervises. Maintenance Associates. . Job Purpose. To supervise maintenance operations as well as repair and maintain physical structure of the hotel. Job Responsibilities. . Assume control of the Engineering Department when the Chief Engineer is not available. Ensure projects are completed according to specifications and on time by studying work schedules and estimating worker-hour requir...
Description. Reports To. Executive Housekeeper. Supervises. N/A. . Job Purpose. To tend laundering machines to clean articles such as wearing apparel, sheets, blankets, and other linens used by the hotel and guests. Job Responsibilities. Load articles into washer and adds specified amount of detergent, soap, or other cleaning agent. Turn valve to fill washer with water. Start machine that automatically washes and rinses articles. Lift clean, wet ...
Description. Reports To. Executive Housekeeper, Asst Executive Housekeeper. Supervises. Room/Suite Attendants. Job Purpose. To supervise Room Attendants and inspect hotel guestrooms, bathrooms, corridors, and lobbies. Job Responsibilities. Assign work to Room Attendants and train associates in housekeeping duties. may perform cleaning duties. Post room occupancy records. Adjust guests’ complaints regarding housekeeping service or equipment. Write...
Description. Reports To. Front Office/Operations Manager. Supervises. N/A. . Job Purpose. To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities. Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropri...
Description. We are seeking an experienced Front Office/Operations Manager to join our team at the Homewood Suites by Hilton - Cranford. In this role, you will be responsible for overseeing the day-to-day operations of the hote, maintain a high quality of services offered to guests through management of the functional areas of guest registration, telephone services and guest accounting to maintain established operational standards and maximize pr...
