Title: Project Coordinator (SCSEP) 

Department:Employment Training & Economic Development

FLSA Status: Non-Exempt

Reports To: Project Manager (SCSEP)

Job Summary: The Project Coordinator is responsible for recruitment, assessment, case management, vocational training, on-the-job training, job coaching, job placement and retention of older workers in the Senior Community Service Employment Program (SCSEP) in San Francisco, Alameda and Contra Costa Counties.

Essential Functions:

⦁  Coordinates the Senior Community Services Employment Program (SCSEP) in San Francisco, Alameda and Contra Costa County project sites; ensures the program meets goals and requirements.

⦁  Identifies, recruits and selects participants and host agencies and provides them with program orientation. Assigns appropriate on-the-job training for participants to prepare them for transitioning back to the job market with workplace skills learned through the program. 

⦁  Conducts intake, assessment and eligibility screening, and develops Individual Employment Plans for new participants. Performs annual re-certification for active participants and updates their Individual Employment Plans and host agency assignments as needed. Assists program participants with job search and other service referrals as needed. Performs case management for participants with matters such as grievances, complaints, harassment, etc. 

⦁  Identifies, develops, and matches vocational training and job opportunities for program participants and makes referrals accordingly; provides one-on-one and group-based assistance to participants.

⦁  Supervises participants’ job search efforts, on-the-job training, and work performance; provides assistance in resume writing, interview preparation and other job search and employment-related activities; and conducts orientations, presentations, job preparation workshops, and Job Readiness Training (JRT).

⦁  Collects participants’ timesheets and Job Research Activity Reports as required; assists with payroll processing. Collects program data, prepares monthly program reports, and other ad hoc reports in a timely manner; assists with Data Validation preparation.

⦁  Prepares necessary documents for participants; follows procedures when enrolling/exiting participants as required by the program and the Department of Labor. Conducts post-exit follow-ups, and as required by scheduled deadlines. Documents case notes and manages files to ensure compliance with funder requirements.

⦁  Liaises between host agency supervisors and training program participants to facilitate effective communication, and the resolution of conflicts when needed. 

⦁  Conducts annual monitoring visits to host agencies and when needed. Assesses and evaluates the performance of host agencies and program participants. Conducts evaluation surveys and compiles reports. 

⦁  Develops connections with employment service providers, career centers, and potential employers. Continuously explores and initiates new, innovative ideas and solutions to create and increase job opportunities for jobseekers. Participates in community events such as job fairs. 

⦁  Creates outreach materials. Attends outreach activities to promote SCSEP and recruit potential participants. 

⦁  Performs other duties as assigned.

Qualifications:

⦁  Bachelor’s degree in social work, counseling, education or a related field or high school graduate with at least two years of relevant work experience.

⦁  Previous work experience in business, employment training, government-funded workforce development programs, customer service, or education preferred; previous work experience in hospitality and/or health care industry a plus. 

⦁  Excellent interpersonal and communication skills, and ability to work with diverse populations and low-income older adults.

⦁  Excellent written and verbal communication skills. Bilingual and bi-literate in English and Cantonese; Mandarin or Toishanese a plus. 

⦁  Must be self-motivated, organized and able to multitask under minimal supervision.

⦁  Proficient in MS Office and the Internet.

⦁  Must pass a background check.

⦁  Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.