```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out patients efficiently and accurately
- Provide information about insurance, explain services, and scheduling appointments
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist other team members when available
- Process payments and maintain accurate records of patient's transactions
- Maintain a clean and organized front desk area/ office
- Making reminder appointment calls for patient appointments

```Experience```
- Customer service experience preferred- Excellent phone etiquette and communication skills
- Knowledge of front desk operations and patient relations
- Bilingual Korean/ English ( no need for perfect Korean)
- Ability to handle difficult situations with professionalism and empathy
- Strong attention to details / work ethic/ neatness
- Korean/ English typing

At our office, we value our Front Desk Agents as they are the first point of contact for our patients. We are seeking individuals who are passionate about providing exceptional customer service and creating a positive experience. As a Front Desk Agent, we require caring/kind service for all patients.

We would love to hear from you.

Note: This job description is intended to provide an overview of the responsibilities and qualifications required for this position. It is not an exhaustive list of all tasks that may be assigned or skills that may be required.

Job Type: Part-time

Pay: From $20.00 per hour

Schedule:

• Day shift

Work setting:

• In-person

Work Location: In person