Are you a motivated security professional looking for the next step in your career?

Securitas has an excited opportunity to join our team as an account manager at a premier client site in Essex VT

Salary: $58,000 Annually /// Primary hours: Monday – Friday 8am to 4pm

Benefits: 

• Medical, dental, vision and life insurance
• 401K
• 10 days’ vacation, 4 floating holidays, and 6 sick days.

JOB SUMMARY: Manages the security services and related operations provided to an assigned account including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training. Distinguishing Characteristics: Performs a variety of management functions for assigned account; may be assigned a rank, as defined by client contract. Does not perform Security Officer duties except on a limited, relief or emergency basis.

ESSENTIAL FUNCTIONS

1. Serves as a key point of client contact to ensure the delivery of high quality customer service for assigned account; evaluates service quality and initiates any necessary corrective action in a timely manner.
2. Meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract; provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders
3. Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of high caliber staff; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches employees and carries out disciplinary actions, as necessary
4. Assists in development and administration of budget in relation to assigned account
5. Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures
6. Within scope of client contract and assigned duties, authorizes appropriate expenditures including equipment, supplies, and vehicles; acts to ensure that vehicles are properly maintained and administers driver training; acts to ensure that there is an adequate inventory of uniforms, radios, and other supplies and equipment; maintains and submits payroll records and other associate and business information
7. Prepares and coordinates staffing schedules for account, in collaboration with line management as necessary; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed; personally inspects all posts as part the evaluation of security staff
8. Provides input to company initiatives; promptly assists in the resolution of legal, financial, human resources, and administrative issues
9. Performs tasks and duties of a similar nature and scope as required for assigned account.

MINIMUM QUALIFICATIONS AT ENTRY Additional qualifications may be specified and receive preference, depending upon the nature of the position. Education/Experience: Associate’s Degree and 3 years of responsible experience in the security industry and/or business management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

MINIMUM HIRING STANDARDS: Must be at least 18 years of age. Must have a reliable means of communication. Must have a reliable means of transportation. Must have the legal right to work in the United States. Must have the ability to speak, read, and write English. Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation. 

WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform 
effectively all essential functions. In addition to other demands, the demands of the job include: 
 Maintaining composure in dealing with authorities, executives, clients, staff, and the public, 
occasionally under conditions of urgency and in pressure situations. 
 Ability to handle multiple tasks concurrently. 
 Handling and being exposed to sensitive and confidential information. 
 May require regular use of vehicle and frequent travel in the performance of duties. 
 Frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 
pounds. 
 Conducting oral presentations and group meetings. 
 Directing, motivating, training, coaching, and disciplining staff in a positive manner. 
 Reading and analyzing reports and financial data, including related computer usage. 
 Responding on an on-call basis to emergencies and incidents at all hours.

#NorthernNE

Securitas USA is a proud employer of active and retired service members. EOE M/F/Vet/Disabilities