Job ID: 12000
Location: South Seattle College
Full/Part Time: Full-Time
Regular/Temporary: Temporary
About Us
We are a district of three distinct colleges-North Seattle College, Seattle Central College, and South Seattle College-and five specialty training centers. Which makes us the largest and most diverse community college district in the state of Washington, we are leaders in change and innovation.
As a Seattle Colleges employee, you will have the opportunity to contribute to the passionate work of Equity, Diversity, and Inclusion as we work against systemic racism. Additionally, you will gain the rewarding experience of contributing to the success of an open-access learning institution that prepares students for life and work, fostering a diverse, engaged, and dynamic community.
Seattle Colleges staff and faculty also enjoy a competitive benefits package, professional development opportunities and enrichment experiences in areas of their choice including, committee, workgroup, and affinity group opportunities. To learn more about our excellent benefits offerings please see our benefits overview here: https://apptrkr.com/get_redirect.php?id=3440881&targetURL=
As a Seattle Colleges employee, you will have the opportunity to contribute to the passionate work of Equity, Diversity, and Inclusion as we work against systemic racism. Additionally, you will gain the rewarding experience of contributing to the success of an open-access learning institution that prepares students for life and work, fostering a diverse, engaged, and dynamic community.
Seattle Colleges staff and faculty also enjoy a competitive benefits package, professional development opportunities and enrichment experiences in areas of their choice including, committee, workgroup, and affinity group opportunities. To learn more about our excellent benefits offerings please see our benefits overview here: Seattle Colleges Employment Benefits
Position Summary
Position is open until filled. For first consideration please apply no later than Monday, September 26, 2022
Salary Range: $39,016.11 - $50,563.59 Annually (Done on Experience)
Are you passionate about access to higher education? Have you contributed to efforts to help prospective students resulting in enrollment and a positive onboarding experience? If these questions resonate with you, then we invite you to consider joining our team. We are a mission driven college with an equity-focused open-access college dedicated to helping all students achieve their academic and professional goals. As a Program Coordinator, you will be responsible for being a key member of South's Enrolment Services the team that services students, faculty, and staff in order to successfully enroll students and manage their records. In this role, your primary responsibility will be to process admissions applications and monitor the overall application process.
**This is a limited term position with guaranteed funding for one year and the possibility of continuation.**
Application Procedures:

• Attached current Resume
• Attached cover letter addressing how your background intersects with the job
• Required application materials must be completed and submitted online

Notice to Applicants:
Please note that Seattle Colleges is working under hybrid remote and on-site operations, pending public health guidance and business needs. Per CDC and WA Public Health directions, at this time we will be practicing social distancing and holding interviews virtually using video conference or teleconference options. As such, if you are selected for interview, please be prepared to hold your interview virtually.
Per Governor Inslee's Proclamation 21-14.1, employees of higher education and healthcare institutions must be fully vaccinated against COVID-19 no later than October 18, 2021, unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. Updated information about how to provide proof of vaccination or request a medical or religious accommodation will be posted as soon as it is known.
This is an on-campus, in-person role with some options for occasional remote work.
What you will be working on:

• You'll work with a dedicated Enrollment Services team to assist students with online web admissions and process incoming online web applications ensuring our college achieves our mission to provide open access, student centered support and responsive service.
• Coordinate and collaborate with the New Student Services Department to support student application process
• Share responsibility of answering incoming telephone calls and assist callers with accurate information in a professional and courteous manner.
• Assist with online, in-person and batch quarterly registration.
• Enter, change and update student information in the student management system (ctcLink/PeopleSoft).
• Possess a working knowledge of the staff and functions of other student services departments with the ability to appropriately refer students.
• You'll lead efforts to advance equitable student success, including closing equity gaps, particularly with regard to race and ethnicity
• Throughout your work you'll demonstrate cultural humility and intercultural engagement, including an awareness and understanding of historically disadvantaged populations, and create an educational environment that affirms commitment to equity and diversity
• Engage in special projects as assigned.

What you bring as a candidate: (Any Equivalent Combination of Knowledge, Skills, Abilities, Education and Experience)

• High school graduation or equivalent AND two (2 years of work in a customer service industry or equivalent education/experience.
• Ability to organize, prioritize and work independently under pressure within a multi-task environment.
• Strong customer service skills with the ability to interact with students, staff and faculty in a welcoming and professional manner, in person, by phone and by email.
• Ability to communicate effectively in written and oral format.
• Demonstrated ability to work with multi-ethnic and culturally diverse populations.
• Experience with MS Office software (Excel, Work, Outlook) to prepare reports, compose business correspondence and respond to student email requests.
• You have experience applying a growth mindset and commitment to continuous improvement to solve business challenges

Physical Requirements:
Ability to perform range of physical motions, exerting up to 25 pounds; lifting and carrying up to 25 pounds; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; and traversing up and down stairs.
Disability Accommodation
Seattle Colleges follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:

• Ability to operate office equipment
• Ability to read and verify data and prepare various materials
• Ability to exchange information on the phone or in person

Notice of Non-discrimination Statement
Seattle Colleges is committed to the concept and practice of equal opportunity for all its students, employees, and applicants in education, employment, services and contracts, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodations will be made for known physical or mental limitations for all otherwise qualified persons with disabilities. Further, the Seattle Colleges is committed to ensure that all employees and students work and learn in an environment that fosters mutual respect and professionalism, free from all forms of "bullying" behaviors, including "cyber bullying".
Inquiries regarding compliance and/or grievance procedures may be directed to the college's Director of Legal Compliance:
1500 Harvard Avenue Seattle, WA 98122-3803
(206) 934-3873
Seattle Colleges is committed to recruiting dedicated faculty and employees who together create a welcoming academic climate that reflects the diverse backgrounds of our community, including ethnicity, national origin, religion, race, gender, gender identity, age, status as a veteran or disabled veteran, disability, political status, and sexual orientation.
Per Governor Inslee's Proclamation 21-14.1, employees of higher education and healthcare institutions must be fully vaccinated against COVID-19 no later than October 18, 2021, unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. As a condition of employment, newly hired employees will be required to provide proof of their COVID-19 vaccination. Updated information about how to provide proof of vaccination or request a medical or religious accommodation will be posted as soon as it is known.