17 Call Center Representative Jobs in Long Beach, CA
SEAN S MOHTASHAMI DDS INC is Hiring a Call Center Representative Near Long Beach, CA
Our practice is looking for a hard working, goal minded individual with strong sales skills to fill the position we have as a Patient Service Representative. In this role, you will be the first point of contact for people calling in attempting to book a New Patient appointment. Below is a list of responsibilities and tasks related to this role:
- Build relationships, develop trust and educate leads over the phone
- Convert New Patient leads into New Patient Consultation appointments
- Make outbound calls to follow up on past New Patient leads in effort to recapture the lead
- Meet personal conversion goals for inbound and outbound calls
- Communicate real time with people who submit inquiries via email or social media to book appointments
- Send appointment details via email and text message
- Confirm appointments
- Meet NP Goal quotas
- Assist with filling schedules for multiple locations
- Report results on spreadsheets
- Listen to calls for quality control and training purposes
Job Requirements
- At least 1 year working in the dental field
- Back office (assisting) experience preferred
- Treatment coordinating experience preferred
- Experience with Carestack
- Bilingual (Spanish) required
- Must be able to multi-task
- Excellent communication skills
Apply today, we look forward to meeting you!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Job Summary
Full Time
$41k-52k (estimate)
03/14/2023
07/11/2024
The job skills required for Call Center Representative include Communication Skills, Back Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Call Center Representative positions, which can be used as a reference in future career path planning. As a Call Center Representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative. You can explore the career advancement for a Call Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.
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