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WHY SCUBA?
SCUBA is the only Decentralized Collaborative Decision Intelligence platform providing in-the-moment decision intelligence without compromising privacy. Global brands like Microsoft, McDonald's, Twitter, and Warner Bros trust SCUBA to gain in-the-moment insights across billions of touchpoints, fueling real-time experiences and measurement. Founded by former Facebook executives and led by industry veterans from Kantar, Sonos, and Splunk.
WHAT YOU'LL OWN:
This is an integral role within SCUBA’s customer organization, with an emphasis on hands-on technical account management and solutioning. You will work with stakeholders to maximize the technical and business value of the SCUBA platform, and take ownership of data management requests, product enhancements, feature requests, and security escalations. As the primary point of contact for your portfolio of customer accounts, you will own the post-implementation customer journey: from onboarding and training new users, to helping them answer complex questions about their business using SCUBA, to providing upstream recommendations on their data infrastructure. You will be the voice of the customer within SCUBA, and collaborate cross-functionally to communicate customer feedback and enhancement requests.
More Specifically -
REQUIRED QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
Full Time
$105k-144k (estimate)
03/20/2024
04/26/2024
scuba.io
Redwood City, CA
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