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SAU 16
Exeter, NH | Full Time
$54k-74k (estimate)
1 Week Ago
School Administrative Unit 16
Exeter, NH | Full Time
$54k-74k (estimate)
2 Weeks Ago
Exeter SAU 16
Exeter, NH | Full Time
$54k-75k (estimate)
2 Weeks Ago
FH Cann & Associates Inc.
Exeter, NH | Full Time
$52k-65k (estimate)
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Bauer Hockey
Exeter, NH | Full Time
$51k-65k (estimate)
5 Months Ago
System Support Technician
$54k-74k (estimate)
Full Time 2 Weeks Ago
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School Administrative Unit 16 is Hiring a System Support Technician Near Exeter, NH

    JobID: 1428
    Position Type:
    Technology/Computer Technician
    Date Posted:
    4/19/2024
    Location:
    Main Street (K-2) and Lincoln Street (3-5) Schools
    Date Available:
    07/01/2024
    Closing Date:
    06/21/2024

    SYSTEM SUPPORT TECHNICIAN
    Description: Under general supervision, uses knowledge and skills to perform hardware and software support for Exeter School District—Resolves hardware, software, and communication problems/conflicts/defects. Interact with students and staff, recommend inventory stock, and maintain inventory of all technology equipment.
    Roles and Responsibilities:
    • Investigate, analyze, and resolve hardware and software issues related to SAU 16 technology.
    • Perform maintenance and repairs on a variety of Windows, Apple, and Google Chromebook computers and peripherals.
    • Organize, label, set up, and distribute student Chromebooks and iPads annually
    • Provide technical software assistance to students, staff, and families.
    • Welcome new staff, set up accounts and hardware, provide training and support, ensure security awareness, and maintain documentation.
    • Provide advanced hardware technical assistance and network support; troubleshoot and resolve system hardware, software, and conflicts. Respond to IT tickets.
    • Evaluate, install, and upgrade systems based on student and staff needs, customize and test computer systems, and resolve configuration conflicts and errors.
    • Maintain accurate inventory records of all technical equipment and work with building administration to build an annual technology budget based on school needs.
    • Document project progress and prioritize and process problem reports.
    • Maintain a high-level quality of customer service standards in dealing with and responding to questions and support requests.
    • Provide support and installation of audio-visual equipment.
    • Serve as the primary contact for SAU 16 Technical Services, addressing network, telephone, and related technical issues within the Exeter School District.
    • Add, remove, and edit content on the websites. Stay up to date with new updates and features of the Exeter School District websites.
    • Maintain accurate inventory of all technical equipment.
    • Perform other job-related duties as assigned.
    Qualifications:
    • 1-3 years of experience directly related to job duties
    • A Certification or relevant experience
    Distinguishing Characteristics:
    • Knowledge of maintenance and repair of technology hardware
    • Investigating and resolving problems and repairing as specified by work orders
    • Strong problem-solving skills to diagnose and resolve technical issues efficiently
    • Good written and oral skills
    • Ability to handle the stress of customer service
    • A willingness to learn
    Additional Information:
    • Heavy lifting, pushing, or pulling is required for objects up to 50 lbs
    • Ability to climb ladders
    • Compensation will be commensurate with experience
    JobID: 1428
    Position Type:
    Technology/Computer Technician
    Date Posted:
    4/19/2024
    Location:
    Main Street (K-2) and Lincoln Street (3-5) Schools
    Date Available:
    07/01/2024
    Closing Date:
    06/21/2024

    SYSTEM SUPPORT TECHNICIAN
    Description: Under general supervision, uses knowledge and skills to perform hardware and software support for Exeter School District—Resolves hardware, software, and communication problems/conflicts/defects. Interact with students and staff, recommend inventory stock, and maintain inventory of all technology equipment.
    Roles and Responsibilities:
    • Investigate, analyze, and resolve hardware and software issues related to SAU 16 technology.
    • Perform maintenance and repairs on a variety of Windows, Apple, and Google Chromebook computers and peripherals.
    • Organize, label, set up, and distribute student Chromebooks and iPads annually
    • Provide technical software assistance to students, staff, and families.
    • Welcome new staff, set up accounts and hardware, provide training and support, ensure security awareness, and maintain documentation.
    • Provide advanced hardware technical assistance and network support; troubleshoot and resolve system hardware, software, and conflicts. Respond to IT tickets.
    • Evaluate, install, and upgrade systems based on student and staff needs, customize and test computer systems, and resolve configuration conflicts and errors.
    • Maintain accurate inventory records of all technical equipment and work with building administration to build an annual technology budget based on school needs.
    • Document project progress and prioritize and process problem reports.
    • Maintain a high-level quality of customer service standards in dealing with and responding to questions and support requests.
    • Provide support and installation of audio-visual equipment.
    • Serve as the primary contact for SAU 16 Technical Services, addressing network, telephone, and related technical issues within the Exeter School District.
    • Add, remove, and edit content on the websites. Stay up to date with new updates and features of the Exeter School District websites.
    • Maintain accurate inventory of all technical equipment.
    • Perform other job-related duties as assigned.
    Qualifications:
    • 1-3 years of experience directly related to job duties
    • A Certification or relevant experience
    Distinguishing Characteristics:
    • Knowledge of maintenance and repair of technology hardware
    • Investigating and resolving problems and repairing as specified by work orders
    • Strong problem-solving skills to diagnose and resolve technical issues efficiently
    • Good written and oral skills
    • Ability to handle the stress of customer service
    • A willingness to learn
    Additional Information:
    • Heavy lifting, pushing, or pulling is required for objects up to 50 lbs
    • Ability to climb ladders
    • Compensation will be commensurate with experience

Job Summary

JOB TYPE

Full Time

SALARY

$54k-74k (estimate)

POST DATE

04/27/2024

EXPIRATION DATE

07/01/2024

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