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Description
Schell Brothers is Delaware’s largest private home builder with divisions in Richmond, VA and Nashville, TN. Our mission is to bring happiness to ourselves and our homeowners by not only creating exceptional homes and communities but also providing an extraordinary home buying experience. Our employees are enthusiastic about their jobs and believe in happiness, positivity and collaborating with others. We are looking to hire a Customer Care Representative to join our team.
The Customer Care Representative (CCR) isn’t stuck in an office. They are out in the field working on service request items and service orders while making sure they are completed in a timely manner. The CCR coordinates the service orders with the homeowner and our trade partners. At times you may paint, drywall, fix light trim and do some carpentry work.
Happiness is our number one priority and working at Schell Brothers is awesome! We work hard, but also get to enjoy sweet perks like: unlimited time off, generous benefits, and employee appreciation events.
Requirements
Basic Qualifications:
· High school diploma or GED.
· Valid driver's license.
· Must be able to lift 50 pounds at times.
Preferred Qualifications:
· Previous experience including, but not limited to, quality assurance and customer care/warranty.
· Resume demonstrates ability to function well in a high-paced environment.
· Comfortable with technology and proficient with MS Office Products.
· Positive and caring attitude.
· Outgoing, professional demeanor.
· Excellent verbal and written communication skills.
· Excellent organizational skills and attention to detail.
· Able to collaborate with other Team Members.
· Strong work ethic, reliable, punctual, and honest.
· Ability to prioritize tasks.
Full Time
Specialty Trade in Construction
$39k-49k (estimate)
04/20/2024
06/19/2024
schellbrothers.com
Rehoboth Beach, DE
100 - 200
Specialty Trade in Construction
The job skills required for Customer Care Representative include Customer Care, Written Communication, Organizational Skills, Quality Assurance, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.