10 Support coordinator Jobs in Charlotte, NC
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
SCHAEFER PLASTICS NA LLC is Hiring a Support coordinator Near Charlotte, NC
Customer Support Coordinator
As a Customer Support Coordinator, you will ensure the department runs smoothly and provides exceptional customer experiences.
This role combines technical expertise, interpersonal skills, and a commitment to customer satisfaction. It is based on-site in the Charlotte area.
Key Responsibilities :
- Act as a liaison between management, sales, and customer service teams.
- Generate quotes in the ERP system (Microsoft Dynamics AX)
- Translate quotes into purchase orders for in-house production and shipment.
- Complete work orders to send to the manufacturing plant.
- Update and maintain Salesforce and ERP System (Microsoft Dynamics AX) meticulously to ensure accuracy.
- Support customer service representatives by assuring all documentation is accurate and attached to all quotes and orders.
- Prepare proposals for recycled material (reclaims) and process warranty claims.
- Assist with emailing and mailing invoices to customers.
Skills and Qualities Required :
- 2-3 years Customer service experience
- Strong communication, problem-solving, and organizational abilities.
- Outgoing and positive demeanor, a motivated, energetic work ethic and have a track record of working well with others in a team environment.
- Well-spoken with excellent active listening skills
- Ability to deal with more than one task at the same time.
- Excellence in time management skills.
- Willingness to learn new skills.
- Digitizing data by entering it for organization and management purposes.
- Experienced with Microsoft Office Suite
- Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities.
- Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
- Applies feedback to improve performance; Monitors own work to ensure quality.
PI240239625
Last updated : 2024-05-03
Job Summary
Full Time
$51k-69k (estimate)
05/05/2024
05/12/2024
The job skills required for Support coordinator include Microsoft Office, Problem Solving, Customer Service, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Support coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support coordinator positions, which can be used as a reference in future career path planning. As a Support coordinator, it can be promoted into senior positions as an Assistant Student Activities Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support coordinator. You can explore the career advancement for a Support coordinator below and select your interested title to get hiring information.
Similar Jobs
Popular Articles
