The Southcentral Foundation (SCF) Case Management Support is responsible for performing the coordination and management of administrative duties for a Primary Care Provider (PCP) team as well as the wider Integrated Care Team (ICT). Working together with the core medical team the CMS is a primary contact between the customer-owner and ICT ensuring effective and efficient schedule coordination; verbal and written communication; information research and transfer; and system coordination.

This position has two (2) levels designed to provide progressively more responsible and independent work experiences. Progression between job levels is based on the demonstrated ability to successfully handle more progressively responsible assignments.

Minimum Qualifications:

1. High School diploma; OR GED.
2. Four (4) years of administrative support experience, Bachelor’s degree, or equivalent combination of education and experience; OR demonstrated proficiency as an Administrative Support III at SCF.

Additional Qualifications for Case Management Support II:
1. Two (2) years of Case Management Support experience; OR demonstrated proficiency as a Case Management Support I at SCF.

Employee Health and Background Check Requirements:SCF is committed to customer and employee health and safety. Compliance with our Employee Health Procedure is a condition of SCF employment for all SCF employees. The successful applicant will be required to agree to comply with all job-related employee health screening and immunizations requirements prior to the first day of SCF employment, which include the following: MMR (Measles, Mumps and Rubella), Varicella (Chicken Pox), and COVID-19 vaccinations.

As an additional condition of employment, the successful applicant must be able to comply with the applicable standards of SCF’s Background Check Policy, including the requirements imposed by the Alaska Barrier Crimes/Conditions and Background Checks regulations, the Indian Child Protection and Family Violence Prevention Act, the Crime Control Act of 1990, and the mandatory and permissive exclusion provisions of the Social Security Act.

Alaska Native/American Indian Preference in Employment

Pursuant to the Indian Self-Determination and Education Assistance Act, as amended, SCF pursues a policy of Alaska Native/American Indian preference in hiring, contracting, and training.