Customer Relationship Management System/User Support II Jobs
What does a Customer Relationship Management System/User Support II Do?
The Customer Relationship Management System/User Support II is responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Administers the Customer Relationship Management (CRM) applications. Being a Customer Relationship Management System/User Support II typically requires a bachelor's degree. Monitors end-user usage of systems and performs daily administrative and user support tasks. In addition, Customer Relationship Management System/User Support II may require either the Salesforce Certified Administrator or ...Salesforce Certified Advanced Administrator certification. Typically reports to a manager or head of a unit/department. Being a Customer Relationship Management System/User Support II work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as a Customer Relationship Management System/User Support II typically requires 4 -7 years of related experience.More Show Less
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