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Sales Manager
$131k-177k (estimate)
Temporary 3 Weeks Ago
Save

Scandinavian Designs - Dania Furniture is Hiring a Sales Manager Near Waldorf, MD

Sales Manager for a new Furniture Retailer in the DC Area~ Department: Retail Store
Reports to: Store Manager
Position: Non-Exempt/Hourly Base Commission
We are a 60 plus year old family business opening our Scandinavian Designs brand furniture store at the old Toys R Us at 11055 Mall Circle Rd in Waldorf, MD 20603~
Love furniture? Come find out more about us~
Job Type: Full-time, non-exempt, Hourly base commission after training periodJob Type: Full-time, non-exempt, Hourly base commission after training period (Training salary at $17 - $18 / hour, then moving to hourly base commission)
The Sales Manager is responsible for generating sales growth and customer satisfaction through inspired leadership of the sales team. As a Sales Manager, you lead with a “we” versus “me” mindset and are known to be an expert listener. Sales Managers are expected to do this by setting an optimistic mood on the sales floor, always finding ways to motivate your team and by developing their skills as sales professionals.
In partnership with the Store Manager, the Sales Manager is the main contact for customer service resolutions and you are empowered to solve problems quickly and courteously within company guidelines. You demonstrate expertise with the consultative selling process and de-escalation skills when handling customer and employee relations issues. You support our two main missions. To be known for the highest level of customer service and teamwork in the furniture industry.
What You Will Do
  • Sales Managers are the champion of the sales team always working towards their success.
  • Under the direction of the Store Manager, lead the sales growth and profitability of your store through the results of your team and your personal sales.
  • Own the customer resolution process for customers and the sales team always focused on timely solutions. Provide exceptional customer care in a manner that models a positive attitude and enthusiasm for our furniture assortment and services.
  • Act as the MOD (Manager on Duty) in absence of the Store Manager.
  • Know the Numbers! You will audit the undelivered sales report to identify opportunities to improve order value, average items per invoice, invoice accuracy, delivered sales and accuracy of accounting.
  • Recruit, train and coach Sales Associates and Store Support Associates as directed by your Store Manager and your own professionalism.
  • Schedule and administer the training of new sales associates per the New Associate Manual. This entails:
    • Conducting the 30-60-90 day skill assessment for all new sales associates during their probationary period. As the Sales Manager, the quality and success of new hire training will be attributed to you.
    • Managing the Pass/Fail test of all new sales associates and sales assistants.
  • Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store including but not limited to sales, visual, operations, safety, loss prevention, inventory management, human resources, payroll/scheduling and training.
  • Administer the quarterly SMART goal session for a minimum of two Sales Associates. This includes the monthly progress discussions and brainstorming ideas for goal revision if/when needed.
  • Collaborate with the Store Manager, Visual and Warehouse Manager to plan and support the weekly merchandising efforts, customer delivery and pick-up processes, warehouse and bookkeeping processes.
  • Demonstrate full knowledge of company policy and procedure. This extends to:
    • Staying current with company communication, advertising and marketing promotions.
    • Ensuring company policy and procedures are understood and accurately followed by all team members.
    • Guaranteeing all store safety standards and training are enforced, up to date and maintained.
    • Handling accurate payroll reporting and scheduling as well as understanding month-end and year-end reports and processes.
  • Bring excitement to your training sessions whether weekend meetings or new associate training.
  • Develop product expertise.
  • Perform other special projects or duties when assigned.
Who You Are
  • Experienced in commission and performance based sales environments with a demonstrated success in personal sales, teambuilding and excellence in customer service.
  • An expert listener.
  • A crisp and clear communicator:
    • Verbally and in writing.
  • Ability to and masterful at calming down heated situations (customers and employees)
  • Energized by goal achievement and team play.
  • Have experience and/or passion for interior design is highly appreciated.
  • Capable with a variety of software programs, applications etc. including DOS based, menu driven systems.
  • Practice common sense. Know how to apply it and actively use it.
  • Able to use reasonable and effective decision-making skills in a constantly changing environment.
  • Valid driver’s license in a state where the store is located.
  • Able to work a companion of days, evenings and weekends.
  • Schedule includes weekends, some evenings, holiday work, and retail “black-out” periods.
  • Standing and walking most of the day.
  • Some lifting and assisting lifting for floor displays and merchandise settings (30 lbs.).
  • Some bending, kneeling and stopping.
  • Light cleaning, vacuuming, dusting.
  • Working with hand tools for assemblies
  • Occasional travel to customer sites and meetings.
  • Our positions require successfully completing the pre-employment background check and signing a nondisclosure agreement.
Education: High School diploma or equivalent. Management experience in customer service, retail sales, interior design or consulting preferred and not required.
Scandinavian Designs - Dania Furniture Offers:
  • Benefits for Full-time Associates* including:
    • Health benefits for Associates on the single coverage plan
    • Opt-in for Dental and Vision
    • Health Savings Account (HSA)
    • 401k
  • Work life balance – no overnight hours!
  • Paid Time Off (PTO)
  • Fun and rewarding work
  • Visually inspiring workplace
  • Family-oriented team environment
  • Regular schedule
  • Generous merchandise discounts
  • Pet Insurance
  • Tuition Assistance
  • Benefits eligibility depends on scheduled hours.
with Blue Cross Blue Shield
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
A family business 50 years in the making, with 50 furniture showrooms and 700 employees across the U.S. in the near future, our sister-brands (Scandinavian Designs and Dania Furniture) are a contemporary home furnishings destination rooted in a love for Nordic culture, modern design and quality craftsmanship. We offer extensive product and sales training to facilitate career growth. Our compensation includes a competitive pay program, comprehensive health and retirement benefits.
We're an equal opportunity employer to all. We interview and hire applicants of all backgrounds, orientations, expressions, and identities.

Job Summary

JOB TYPE

Temporary

SALARY

$131k-177k (estimate)

POST DATE

05/23/2024

EXPIRATION DATE

06/20/2024

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The job skills required for Sales Manager include Customer Service, Leadership, Decision Making, Merchandising, Customer Satisfaction, Sales Training, etc. Having related job skills and expertise will give you an advantage when applying to be a Sales Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Sales Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Sales Manager positions, which can be used as a reference in future career path planning. As a Sales Manager, it can be promoted into senior positions as a Sales Director - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Manager. You can explore the career advancement for a Sales Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Sales Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Manager job description and responsibilities

Sales managers lead a sales team by providing guidance, training and mentorship, setting sales quotas and goals, creating sales plans, analyzing data, assigning sales territories and building their team.

02/06/2022: Portsmouth, NH

A sales manager devises strategies and techniques necessary for achieving the sales targets.

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Sales Managers are responsible for the sales performance of a product or service, and the performance of the team tasked with selling.

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Prepares marketing and sales reports for submission to the general manager by the fifth working day of the following month.

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Lead and motivate a team to exceed sales goals through a positive selling culture.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Manager jobs

The most successful sales managers develop a thorough understanding of the products and services they sell, find leads and close deals easily, and can coach and mentor a team of salespeople to do the same.

04/16/2022: Middlesex, NJ

Most employers require sales and marketing managers to have completed a bachelor's degree.

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Sales managers need analysis skills to review sales data and financial reports.

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A sales manager’s role has more to do with the ability to lead, mentor, and motivate a sales team to achieve or exceed an organization’s sales goals.

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Sales managers need to be able to analyze and review sales data and make actionable decisions based on them to set sales goals.

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Step 3: View the best colleges and universities for Sales Manager.

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