Medical Assistant/Medical Receptionist
Bangor ME
Full-time
ABOUT THE ORGANIZATION
SaVida Health is a specialty medical practice providing outpatient opiate and alcohol addiction treatment services. SaVida Health's care model includes medical care, counseling, comprehensive toxicology testing, case management and medical management of psychiatric medications. SaVida provides compassionate and individualized treatment programs to support those with substance use disorder.
DESCRIPTION
Welcoming and greeting all patients in person and by telephone
Verifying patient insurance
Collecting co-pays and co-insurance payments
Updating demographics and insurance information in the EMR
Obtaining prior authorizations and referrals when necessary
Obtaining appropriate Release of Information signatures as needed
Answering the phone while maintaining a polite, consistent phone manner, using proper telephone etiquette and documentation. Recording phone messages and ensuring the proper party receives them
Responsible for keeping the reception area clean, organized and compliant with the HIPAA Privacy Rule
Facilitates patient flow by notifying the providers of patient's arrival, being aware of delays and communicating with patients and clinical staff
Scheduling and canceling appointments while ensuring that the schedule is balanced for all providers
Calling patients in for random urine drug screening with associated documentation
Directing issues or potential issues to the designated administrator/provider
Prepares patients for examination/appointment
Assists provider during appointments as needed
Collects and prepares laboratory specimens, including observed urine collection
Obtains vital signs, for example, blood pressure, oxygen saturation, etc.
Generate appropriate lab orders within the electronic medical record (EMR - Athena system)
Print requisitions for required blood work
Keeping track of and reordering supplies in a timely manner. Coordinating delivery of supplies with the courier service as needed
Tracking and assigning unassigned lab reports in the EMR on a
POSITION REQUIREMENTS
Assessment Testing is part of the application process. You will receive an email with a link to complete test
Qualifications and Education Requirements
Graduate of an accredited Medical Assistant school with a high school diploma, or equivalent.
Preferred Skills
Basic Microsoft Word and Excel knowledge and skills as well as the ability to prioritize multiple tasks.
Athena EMR experience a plus
Familiarity with the electronic prescribing policy and procedures
Be familiar with medical and behavioral treatment guidelines and all policies and procedures
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.