Our Story

Savas (pronounced sah-vus) is a derivative of the word Seva (pronounced say-va), which means an act of selfless service and compassionate care. At Savas Health we strive every day to live up to that definition by providing the best care possible for our complex patient population. Our team of medical doctors, psychologists, chiropractors, acupuncturists, dietitians, and massage therapists work together within a revolutionary transdisciplinary model that addresses the quadruple aim of healthcare: enhancing patient experience, improving patient health, reducing healthcare costs, and increasing employee satisfaction. Visit our website at www.savashealth.com.

Job Duties

• Communicates to clients/patients the purposes of the program and the impact it may have on their wellbeing. Helps patients identify socio-economic issues that affect their overall health and develop health/social management plans and goals.
• Responsible for assisting Members in navigating the healthcare system by finding and following up by phone and in person with hard-to-reach Members, helping Members successfully participate in their medical and/or behavioral health care by overcoming barriers to care, and sharing information on barriers with IEHP and Providers to improve the home health team (HHT).
• Model the highest ethical behavior in relationships with co-workers, supervisors, Members, Providers, and colleagues in the community.
• Responsible for engaging with Members, both in-person and on the phone, in a manner that utilizes evidence based approaches (such as Motivational Interviewing) that promotes collaboration between the Member and his or her medical/behavioral team, as well as to increase the Member’s sense of control over their whole health.
• Delivering information about health and wellness in ways that the community can easily understand and providing information on IEHP Member benefits and services.
• Providing advocacy on behalf of IEHP Members in the home, the community, and in provider organizations.
• Responsible for building and maintaining a positive working relationship with Providers, including, but not limited to, communication via in-person, over the phone, and through digital means such as email and fax.
• Responsible for assisting the HHT and Providers to understand the culture, norms, beliefs and preferences of the Members and their community by representing the voice of the community, helping to create messages and materials that fit community culture, and delivering these messages in a way that fits the culture of Members.
• Responsible for promoting a collaborative and effective working environment within the HHT by engaging in evidenced-based communication strategies (such as Motivational Interviewing) when discussing responsibility/sharing of tasks, effectively resolving conflicts as they arise, and collaborating on Member case discussions.
• Collaborates on Member care issues with other HHT members and consults with Nurse Care Manager and/or the Behavioral Health Care Manager before taking any action that is clinical in nature.
• Model commitment to continuous quality improvement by engaging in quality improvement initiatives and projects, such as identifying and addressing HEDIS gaps, and by identifying, developing, and testing new practices for improving the outcomes of the HHT.
• Ensures documentations is accurate, useful and in compliance with regulatory requirements and accreditation standards.
• Participates in all appropriate staff meetings or other activities as needed.

Professional Certification

• Has successfully completed an approved Community Health Worker Program or will complete within 6 months of hire.

Qualifications

• High school diploma or GED; at least 1 year of experience directly related to the duties and responsibilities specified.
• Valid California Driver’s license and valid automobile insurance required
• Ability to work with a complex patient population.
• Ability to work independently and be self-directed.

Conditions: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Similarly, the work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, use hands to manipulate equipment, and to talk and hear. The employee is required to stand, walk, reach with hands and arms, and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Work Environment: The noise level in the work environment is high to moderate.

Disclaimer: The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Job incumbents are expected to perform other duties necessary for the effective operation of the position, facility, or the business.

The position purpose, principal accountabilities, essential functions, minimum qualifications and the requirements listed in this job description are representative only and are not exhaustive of the tasks that a Team Member may be required to perform. Savas Health reserves the right to revise this job description at any time, and to require Team Members to perform other tasks as circumstances or conditions of its business considerations or work environment change.

Equal Opportunity Employer: Savas Health is an Equal Opportunity Employer. We encourage applications from all individuals regardless of race, religion, color, sex, pregnancy, national origin, sexual orientation, gender identity, gender expression, ancestry, age, marital status, physical or mental disability or any other protected class, political affiliation or belief.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Palm Springs, CA: Relocate before starting work (Required)

Work Location: In person