Description

Job Description

The Server is the primary interaction between the guest and the restaurant and acts as a liaison between guests and the kitchen and ensures the quality and timeliness of all orders. The Server ensures all guests are provided with prompt and friendly service according to the Company’s standards. They are the face of the establishment, and it is their responsibility to ensure that guests have a positive experience when dining in the restaurant.

Responsibilities

• Service of food and/or beverage to include the order-taking, delivery and clearing of any food and/or beverage items
• Checks station before, during and after shift for proper set-up and cleanliness
• Greets the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
• Takes the order and inputs the order into the Point of Sale computer to inform the kitchen of the particulars of the order
• Retrieves order from kitchen, confirms its accuracy and delivers it to guests
• Ascertain guest satisfaction throughout the meal service
• Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

Qualifications

Requirements

• High School graduate or equivalent preferred
• Must be 18 years of age or older
• Valid Food Worker Card required
• Prefer a minimum of one year of previous serving experience
• Ability to effectively communicate in English (verbal and written)
• Must have a courteous, friendly and professional demeanor
• Ability to stand, walk, and carry food trays for prolonged periods of time