Funding Representative (% Remote)Country : United States of America

The Representative, Funding assists and supports the Funding team with various duties / tasks as needed. S / he provides world-class customer service through daily interaction with both internal and external customers, including personnel, automotive dealerships, vendors and customers .

Additionally, s / he identifies processes and control improvement and communicates findings to the respected manager.

Essential Functions / Responsibility Statements :

Supports respectful applicant and dealer experiences throughout originations funding process.

Identifies processes and control improvements; communicates findings to the respected manager.

Assists with questions, calls, emails, faxes and being an overall go to person for funding analysts.

Assists with handling of manager queue and escalated issues on pending contracts.

Provides world-class customer service through daily interaction with both internal and external customers, including personnel, automotive dealerships, vendors and customers.

Reviews in house applications to ensure accuracy and timeliness is met.

Communicates loan decisions, stipulations and revising when necessary to ensure funding.

Builds and fosters relationships with assigned customers to support growth targets.

Follows-up on current approvals.

Utilizes creative methods to generate results and to foster teamwork.

Identifies trends and or low performing areas of the business.

Participates in team related activities and meetings

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education :

Bachelor's Degree or equivalent work experience : Business, Finance, Marketing or equivalent degree. Pref

Other Equivalent combination of education and experience may be substituted in lieu of degree. Req

Work Experience :

Skills and Abilities :

Proficient in basic PC applications, including Microsoft Office (Excel, PowerPoint, Word, Outlook).

Intermediate to advanced typing and data entry processing skills.

Ability to handle multiple tasks simultaneously.

Excellent organizational and time management skills with strong attention to detail.

Ability to work effectively as a team member.

Ability to respond to internal and external requests as needed.

Ability to adhere to policies, procedures, and instructions of management.

Diversity & EEO Statements :

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions :

Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown.

Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights :

This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties.

You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time.

This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Last updated : 2024-04-29