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Job Summary
Leads by example for staff by providing the highest level of Guest Service. Under direction, responsible for supervising, training, coordinating, reviewing, and scheduling the work of Park Services and Parking staff to ensure smooth operation. Performs a variety of Guest service duties and supervisory tasks. Trains and motivates staff to provide consistent, friendly, and helpful Guest service.
Unique Job Requirements
This is a unique opportunity to join the Boardwalk's great Guest Service Team, as the leader of a department with work locations that are often the first contact for Guests. This position must exemplify outstanding service to our Guest by owning the key Guest Service Principles; Be There, show up to work as scheduled and remain focused and be prepared, ready to help. Make Their Day, by finding a special way to connect with each Guest. Choose Your Attitude, by arriving to work with a positive and friendly disposition. Have Fun, by being enthusiastic, enjoying working with Guests and your coworkers. Wear Company issued uniforms. Must be able to work flexible hours, including evenings, weekends and holidays. Must be able to maintain confidentiality.
Job Tasks
Qualifications: Training and Experience
Must excel at providing outstanding Guest Service. At least one year of progressively responsible supervisory experience in a public interaction or customer services setting.
Knowledge, Skills and Abilities
Physical Requirements
Licenses / Insurance
Class C driver's license
Testing Upon Offer or Hire
criminal background check, drug screen
DMVprintout required with a good driving record
Full Time
Sports & Recreation
$59k-81k (estimate)
03/29/2024
05/28/2024
sfbayfun.com
Santa Cruz, CA
<25
Sports & Recreation